Account Coordinator

**Who We Are**:
PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want - without disruption.

In just 6 years since the company’s inception, over 32 million online interviews have been sourced from PureSpectrum Marketplace. PureSpectrum also developed the industry’s first and only respondent level scoring system, PureScore. Recently ranked for the second time on Deloitte’s Fast 500 list, PureSpectrum believes their success stems from their talent density and industry-leading quality.

**The Opportunity**:
The Account Coordinator role is a full-time salaried position designed to kickstart your career within the Market Research industry. When you join our team, you are welcomed into a community committed to providing a safe environment to learn, grow and cultivate your market research skills.

We are looking for an energetic and self-motivated Account Coordinator that can work with our customers to help nurture new and existing relationships. This new role will give you the opportunity to build critical knowledge and skills across various responsibilities that include sales, customer service, sample management and reporting.

The Account Coordinator will be a point of contact for existing clients and defines the PureSpectrum experience for our customer base. In this role, you will be responsible for supporting then managing a defined territory with a revenue quota focused on growth and retention. The job requires an organized, detail-oriented individual who can successfully manage multiple clients in a fast-paced, dynamic environment.

**Location**:Sydney, NSW - Hybrid In-Office

**Your Responsibilities**:

- Work closely with Client Services team and other Director of Clients managing customer projects
- Become familiar in our tools, tech and best practices to support our customers
- Develop a basic understanding of market research and consumer insights
- Build effective, professional working relationships with our clients by providing them guidance and recommendations when appropriate
- Find creative solutions to solve customer needs as they arise
- Proactively support account relationships and provide best client experiences
- Partner with Client Development to onboard new clients and platform users
- Collaborate with other Account Managers, Client Development personnel, Operations and Marketing on various corporate initiatives

**Requirements**:

- A Bachelor’s degree in related field or equivalent education/professional experience, a plus
- Excellent and effective verbal and written communication skills
- Well-developed time management and multi-tasking skills
- Solid judgement and autonomous decision-making abilities
- Have a results-oriented mindset with great attention to detail
- A passion for curiosity and a drive to always be learning
- Experience with MSOffice and/or GSuite products
- We offer a modern company culture with flexibility, individuality, creativity, autonomy and open communication at all levels of the business. New projects will add continuous challenges to your working life and allow you to expand your horizons, both technically and professionally
- We offer a highly competitive compensation and benefits package including medical and unlimited PTO
- Team events and celebrations
- Employees enjoy casual dress and fun within a professional team environment

**PureSpectrum Benefits**:
PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law.