Commercial Operations Manager Anz

2 days ago


Sydney, Australia CooperVision Full time

**Commercial Operations Manager ANZ**
**-**
**SYD0077**

**Description**

**Job Summary**
Build, implement & lead the ANZ Commercial Operations structure & technology roadmap ensuring alignment to strategic vision.

**Essential Functions & Accountabilities**
1. Build & maintain business partner relationships with functional leads while maintaining the ability to challenge with independent constructive feedback
2. Perform assessment & external benchmarking of processes & technology to identify gaps & opportunities
3. Define local technology needs that drive change with innovative solutions & optimise sales team productivity & effectiveness
4. Manage commercial operations processes that underpin sales productivity, effectiveness & compliance
5. Active member of the ANZ leadership team - contributing to the overall ANZ business strategy
6. Develop & foster a mutually beneficial relationship with the regional and global teams
7. Seek feedback & collaboration with key stakeholders through workshops, training sessions & strategic role partnerships
8. Support & enable strategic execution
9. Manage key market research data collection processes including the development of a local competitor intelligence process
10. Develop plans to proactively identify gaps & provide targeted deep insights based on commercial operations team customer, patient & market analytics & insights
11. Define & manage customer segmentation process to develop market-aligned customer profiling parameters & sales force targeting metrics
12. Define & analyse sales team performance KPIs that predict sales force effectiveness and productivity
13. Lead development, maintenance & communication of effective, commercially focused performance dashboards & reports
14. Lead the deployment of sales force effectiveness analytics including sales force sizing & optimization, & field force plan of action
15. Lead the sales incentive compensation planning & reporting process with continual improvement & benchmarking
16. Create a high-performing Commercial Operations Team, with a focus on development and continuous improvement

**Scope**
- Support sales & marketing managers to create bespoke, customer-centric, profitable customer engagement strategies
- Initiate, drive & embed an ANZ data & analytics program fueled by a local culture of curiosity & self-service
- Build market research & competitive data collection processes to provide insights for an agile & competitive edge
- Simple, motivating and sustainable incentive compensation plans with an efficient and agile management process
- Commercial Operations processes that deliver integrated & efficient delivery of associated team responsibilities

**Job Outputs**:

- Assess & analyse market landscape_
- Marketplace research & understanding
- Customer analysis insights underpinned by CI & market research
- Generate insights & strategic implications_
- Continuous improvement, best practice identification, blue sky thinking
- Business cases
- Pricing strategy analytics
- Targeted deep dive & root cause analysis
- Deep customer insights
- Market research projects & insights
- Recommend Strategy_
- Integrated team workshops & strategic projects
- Opportunity Analysis
- Customer targeting and segmentation
- Develop functional execution plans_
- KPI development
- SIP external benchmarking & design
- POA development
- Field force sizing
- Support & enable strategy execution_
- Commercial process oversight
- Training plan
- Identify technology opportunities & gaps

**Qualifications**

**Knowledge, Skills and Abilities**:

- Active listener & effective communicator with a personable approach to building and managing strong internal and external partnerships with key stakeholders at all levels in a matrixed organisation
- People leaders with the capacity to grow & learn, self-aware, emotionally intelligent
- Ability to deal with ambiguity - delivering results through periods of uncertainty and without the formal authority of teams
- Experienced at obtaining results from cross-functional teams without direct line authority, utilizing tactful, collaborative skills with persistent & persuasive communication
- Demonstrates accountability delivers on commitments and manages complex processes to deliver on deadline
- Demonstrates courage: the ability to challenge the status quo, with analytical & strategic thinking to identify risks and offer creative problem-solving opportunities
- A technical aptitude with the ability to learn & adapt to new technology quickly while being supportive of others in adapting to change
- Excellent communication skills both orally & in writing
- Customer focus & commercial awareness, supporting delivery of business outcomes

**Work Environment**:

- Normal office environment
- Sedentary to the light physical effort necessary to perform the job

**Experience**:

- Minimum 10 years of related experience in commercial operations & effectiveness within life sciences or FMCG industries
- Minimum 2-yea



  • Sydney, Australia Argyll Scott Singapore Full time

    Overview We are partnering with a rapidly growing, private equity–backed consumer business to appoint a high-calibre Head of Commercial Finance to lead the ANZ finance function through its next stage of growth and transformation. This is a pivotal role reporting to both the Managing Director, ANZ and the CFO, APAC, where you will take full ownership of...


  • Sydney, New South Wales, Australia Argyll Scott Full time $180,000 - $250,000 per year

    We are partnering with a rapidly growing, private equity-backed consumer business to appoint a high-calibre Head of Commercial Finance to lead the ANZ finance function through its next stage of growth and transformation.This is a pivotal role reporting to both the Managing Director, ANZ and the CFO, APAC, where you will take full ownership of the region's...

  • Operations Manager

    1 week ago


    Sydney, Australia ANZ Roofing Full time

    **About Us** We’re a well-established roofing company working across the Sydney metro area, with a strong reputation in the strata and commercial maintenance space. Known for quality, honesty, and strong relationships, we’re now looking for an experienced **Operations Manager** to help keep our jobs moving, our teams supported, and our clients...

  • ANZ Finance Leader

    3 days ago


    Sydney, New South Wales, Australia Argyll Scott Full time $120,000 - $250,000 per year

    ANZ Finance Leader - ManufacturingSydney | Circa $100m Turnover Business UnitWe are seeking an experienced Finance Leader to oversee the financial and commercial management of a high-growth ANZ business unit within a global MNC.This is a pivotal leadership role responsible for driving commercial performance, providing strategic financial insight, and...

  • Mobile Lender

    5 days ago


    Sydney, New South Wales, Australia ANZ Full time $80,000 - $120,000 per year

    SummaryWhen you become an ANZ Mobile Lender, you're not just starting a business – you're stepping into business ownership with the strength of one of Australia's most trusted financial brands behind you.About the OpportunityThis is about more than loans – it's about helping people achieve home ownership while building a business that works for you....


  • Council of the City of Sydney, Australia Tevapharm Full time

    Director, Commercial Quality - ANZ & APAC Date: Sep 19, 2025 Location: Sydney, Australia, 2113 Who we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities...

  • Anz Digital Lead

    2 weeks ago


    Sydney, Australia Kimberly-Clark Full time

    **ANZ Digital lead** **Your Job** You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our...

  • Brand Manager

    5 days ago


    Sydney, Australia SunRice Full time

    The SunRice Group is an Australian ASX-listed branded food group, comprising multiple businesses, assets and operations across Australia, New Zealand, the Middle East, the United States, The Pacific Islands and Asia. SunRice was built by the Australian rice industry over many decades, and today is one of Australia’s leading branded food exporters, with...


  • Sydney, Australia ANZ Banking Group Full time

    **Req ID**: 83415 **Department**: DSI Agribusiness **Division**: Australia Commercial **Location**: Sydney About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Relationship Credit Manager in the Commercial...


  • Sydney, Australia Tevapharm Full time

    Director, Commercial Quality - ANZ & APAC Date: Sep 19, 2025 Location: Sydney, Australia, 2113 Job Id: 63067 Who we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety...