Assistant Operations Manager

Retail Asset Management
- Full Time
- Macquarie Park, NSW

**Together, we can do great things**
- We shape leading experiences across office, retail, logistics and student accommodation.
- We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country.
- Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.
- This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.
- Come join us.

**The role**
- We are seeking an **Assistant Operations Manager** to join the management team at the iconic Macquarie Centre.
- Together with the Operations Manager, the Assistant Operations Manager is responsible for ensuring the Centre is safe, secure and meets presentation standards to achieve desired customer and tenant satisfaction levels. The role also assists with maximising operational efficiency and increasing the return on investment, whilst prudently managing risk.
- The role actively participates in contractor management, environmental sustainability management, risk management, tenancy delivery and retailer engagement under the guidance of the Senior Operations Manager, centre management and national property operations.

**What you will be doing**
- Undertaking regular inspections of the asset to determine the extent, and priority of any repair works or other attention required.
- Supporting the Operations Manager with driving the safety culture across the asset, both with GPT employees and our contractors, ensuring compliance with GPT health and safety procedures.
- Maintaining ongoing compliance with statutory authorities and enact sound engineering practices in relation to maintenance of the property structure, facade, fittings, finishes, fit out and services.
- Alongside the Tenancy Delivery Manager, manage the tenancy delivery process to achieve smooth transition of new retailers into the asset.
- Managing small to mid-sized capital projects within timeframes set as part of the asset planning process.
- Managing specialist contractors, ensuring their adherence to contract terms, conditions and nominated scope of works.
- Preparing tender and contract documentation, including obtaining pricing for works and services in accordance with company policy, procurement and governance requirements.
- Working with the National Operations and operational peers to maximise the asset’s sustainability performance and supporting the team to drive performance of the asset to ensure performance targets are achieved.

**What makes you stand out**
- To be successful in this role, you will have proven experience in the operational management of large property assets, have commercial acumen and financial management skills (incl. a solid background in budgeting and forecasting) and an understanding of Building Codes, Australian Standards, Occupational Health and Safety (OHS/WHS), and legislation, including essential services and statutory requirements.
- You will be a natural communicator who is comfortable with building strong professional relationships with stakeholders, have excellent project management skills and is focused on the customer experience at the asset. You will have the well-honed ability to juggle multiple competing priorities and deliverables to time and budget whilst working collaboratively and thrive on showcasing your problem solving, interpretation and negotiation skills.

**What makes us stand out**

**We value our people**
- Enjoy flexible working arrangements and generous leave options.
- Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
- Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
- Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
- Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

**We know the power of a great experience**
- Ranked 5th in the 2025 Gender Equality Global Report released by Equileap.
- Placed 1st of real estate investment trusts in the S&P Global Corporate Sustainability Assessment 2025 Yearbook.
- Earned a Gold ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
- Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
- Accredited Family Inclusive Workplace.
- Committed to our second Stretch Reconciliation Action Plan (RAP).

**Everyone counts**

**Let’s get started**
- If this role sounds like you, we want to hea