Customer Service Representative

2 weeks ago

South Yarra, Australia Wall Street Full time

Receive on the job development and support
- Career progression opportunities towards your next role in the team
- Flexible working, we are not clock watchers

**ABOUT US**:
At Bizcap, we believe that Australian small businesses should have fast access to the capital they need to grow, even if they don’t have the ‘perfect credit score’.
**We’re Australia’s most open-minded lender** and proud to provide Australian small-medium businesses with loans from $5K-$2mil within 3 hours

Our people are our greatest asset, and while we take pride in creating a working environment conducive to high performance, we are only effective if we are recruiting well, attracting and retaining top talent and great colleagues.

**ABOUT THE ROLE**:
We are looking for an eager and enthusiastic team member to grow within our high performing team The key responsibility of this role is to support our Loan Specialists and Sales team.

**Key Responsibilities**:

- Contacting pre-qualified customers to determine their needs;
- Following up with customers on key documentation;
- Provide customers and partners with excellent customer service;
- Data reconciliation checks.

**ABOUT YOU**:
You have a 'can-do' attitude and are keen to support our teams growth. You also have a strong customer focus and strong rapport building skills. In addition to this you have...
- Experience within the customer service industry;
- Experience with administration support within a high functioning team;
- Demonstrated ability to manage multiple, competing priorities to meet deadlines;
- Excellent verbal and written communication skills;
- A confident, positive manner especially over the phone;
- The ability to anticipate needs, be resourceful and use sound judgement.

**ABOUT THE BENEFITS**:

- An epic culture, office and people who genuinely play as a part of a team
- South Yarra location
- An opportunity to grow your career in the finance sector and climb the ranks
- By joining us, you have an opportunity to make an impact on the way we do things and how we scale up effectively and efficiently

**ABOUT THE APPLICATION**:
If you are interested in joining our exciting and growing team,
**APPLY NOW

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