Vic Customer Service

7 days ago

Mulgrave, Australia Weploy Full time

**What is Weploy?**:
We're looking for motivated, enthusiastic, customer focused individuals with at least six months phone based experience.

Our roles vary from a couple of months to permanent The majority of our roles are casual contracts with full-time hours (37.5 per week), starting at $32-34 p/hour + super.

**About the roles we offer**

Our client's Customer Service Teams are constantly expanding You'll be servicing the needs of customers across a variety of brands at our client's office in Mulgrave and surrounding suburbs. It's a fast-paced and highly supportive customer-centric environment that places a big focus on your ongoing development and career pathway.

**What can you expect?**

You'll be working in a busy contact centre environment, on average taking up to 50-60 calls per day. As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.

Some roles will have hybrid or onsite work arrangements, depending on the client.

**What Next?**:

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