Regional Member Experience Manager Act

5 days ago

Canberra, Australia Australian Military Bank Full time

As Australia’s longest serving Defence financial institution, we have supported those who protect and serve our country for over 65 years. And as a member-owned bank, we are here for our members first, helping them to achieve their financial goals with a range of competitive products and personalised service. In 2024, we were named one of the World’s Best Bank by Forbes and won Canstar’s Consumer Bank of the Year for Everyday Banking.

**Your Role**:
Australian Military Bank is seeking a driven and experienced leader to manage and grow our ACT/South Coast region. Based in **Duntroon ACT**, you’ll lead a team across 4 on-base branches, driving performance, growing membership and delivering exceptional service within the Defence community.

Reporting to the Chief Member Experience Distribution Officer, you’ll coach and develop your team to meet regional targets, while implementing innovative initiatives to strengthen our brand and member engagement.

This is a great opportunity to join a dynamic and growing Mutual Bank. A company vehicle is provided for regional travel.

**About You**

A Certificate IV in Financial Services or Frontline Management will be viewed favourably.

**Benefits**

Working with Australian Military Bank will provide you access to a great range of benefits including:

- Staff Banking product + Services discounts
- Novated Leasing options
- 4 weeks Paid Parental + Purchased Leave option
- Referral Reward Program
- Employee Assistance Program
- Annual Flu Shot + Blood Donor Leave
- Polo Shirt provided
- Service Awards

**Why Us**

Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.

**Probity check**

As we are an Authorised Deposit Taking Institution, there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment.

This is an exciting, challenging position with the opportunity to build your career with a highly trusted mutual bank. We move quickly with our interview process, if you are keen please submit your CV today

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