Customer Service Representative

2 weeks ago

Adelaide CBD, Australia TSA Group Full time

Company Description

At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations.

TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and delivering the best technology to their customers, and that’s why we partner with them so well.

**Job Description**:
As a Customer Service Representative, you will answer inbound calls from customers, build rapport and provide outstanding customer service solutions. You will navigate through multiple systems, whilst maintaining customer engagement on the phone, and confidently handle technology faults, complaints and trouble-shooting issues. Don’t worry - we will teach you everything

**What you need to know**:

- Base Salary of $50, 500 plus Super and a Monthly Incentive Structure
- Our customers need us around the clock, so this role works on a roster across Monday - Friday between 7am - 7pm (shifts are 7.6 hours)
- Choose to work from home on a hybrid model, and adopt a 9 day fortnight

**Qualifications**:
**Why work with TSA?**
- Our #TSAWays are what we are all about. Think of them as the vibe
- Join a company that promotes from within - work your way up and across the business
- Comprehensive training, with ongoing coaching and development
- A vibrant and rewarding recognition program - We love to celebrate our people
- We are proud of our fun, friendly and supportive team environment

**So, who are you?**
- A Great Character - respectful, open, honest, transparent and authentic, with integrity
- A Strong Communicator - personable as well as articulate
- Driven - no task is too big
- Technically Savvy - can navigate multiple systems at once
- Organised - you are always two steps ahead
- Engaging - people love interacting with you
- Resilient - you bounce back from difficulties
- Collaborative - you love working with and learning from others
- Flexible - you work around requests to ensure results are delivered

Additional Information
**Want to know more? Check out our social media pages**:

- Instagram: tsa_group_

  • IT Customer Service Representative

    3 days ago

    Adelaide CBD, Australia Centacare Full time

    **A newly created role offering top-notch customer service to end users of IT and audio visual equipment.** **The Role** IT Business Services looks after everything IT for Centacare. The IT Customer Service Representative assists Centacare workers in their use of end user IT equipment, printers, and meeting room audio visual equipment. See attached...

  • Customer Vehicle Representative

    1 week ago

    Adelaide CBD, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia TMA Group Of Companies Pty Limited Full time $60,000 - $80,000 per year

    About UsTMA Web is a new name in print, however the TMA Group of Companies was established in 1982. We have a long-standing reputation for quality, innovation, and service excellence. At TMA Web we serve a broad client base across publishing, retail and agency sectors.About the RoleFollowing the recent acquisition of a longstanding heatset and sheetfed...

  • Customer Service Representative

    1 week ago

    Adelaide, South Australia BlueScope Full time $60,000 - $80,000 per year

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...

  • Customer Service Representative

    24 hours ago

    Adelaide CBD, Australia TSA Group Full time

    Company Description TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines. **Job Description**: **What is in it for you?** - Chose to work or 9 or 10 day...

  • Customer Service Representative

    4 weeks ago

    Adelaide, Australia Storyful Full time

    Customer Service Representative page is loaded## Customer Service Representativelocations: SA - ADE 31 Waymouth Street Adelaidetime type: Full timeposted on: Posted Todayjob requisition id: Job/_Req/_48866Be part of a team of dedicated specialists who support News Corp Australia’s subscriber customers for our digital and print products.Work in the...

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia Viterra Full time $60,000 - $90,000 per year

    Forward your career with a leading agribusinessClient account management and relationship buildingCollaborate in a dynamic, supportive and friendly team cultureAbout the roleBunge is seeking a proactive and customer-focused professionalto join our Commercial Relations team as a Customer ServiceRepresentative. In this role, you will play a key part in...

  • Customer Service Representative

    1 week ago

    North Adelaide, South Australia ADELAIDE SA Full time $60,000 - $72,000 per year

    Date: 18 Sept 2025Location: North Adelaide, SA, AU, 5006Company: City of AdelaideMultiple casual roles$35per hour (including casual loading) + 25% superannuationA unique team creating an extraordinary cityAbout the OpportunityAs part of the Strategic Property & Commercial Program, the Customer Service Representative, Golf Links plays an important role in...

  • Customer Service Representative

    1 week ago

    Adelaide, South Australia Fletcher Insulation Full time $60,000 - $80,000 per year

    • Drive customer service excellence in the Supply & Fit function of Fletcher Insulation• Leading parental leave policy for both Primary & Secondary carers• Be supported as you grow & learn by our Supply & Fit Manager in SAFletcher Insulationis a leading Australian manufacturer and distributor of insulation products, with iconic brands such as Pink...

  • Customer Service Representative

    3 weeks ago

    Adelaide, Australia Viterra Full time

    About the role Bunge is seeking a proactive and customer-focused professional to join our Commercial Relations team as a Customer Service Representative. In this role, you will play a key part in managing third-party client relationships, ensuring the smooth administration of client accounts, and contributing to our ongoing commitment to safety, compliance,...