Financial Lines Claims Specialist

7 days ago

Sydney, Australia Chubb INA Holdings Inc. Full time

Chubb is the world’s largest publicly traded property and casualty insurance company, with over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

**Your Role**:
To produce a high-quality work product through effective investigating, reserving, and adjusting of claims within your client base.

**Your Responsibilities**:
Analyse first report of claim, suit or underlying material to determine nature of loss, coverage provided and scope of damage
Conduct or direct needed investigation relative to all aspects of reported claims. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness
Establish accurate and timely reserves
Maintain active diary to achieve timely development of file and timely disposition
Provide exceptional service standards in line with best practice guidelines
Practise sound litigation controls over counsel
Promptly and properly document all developments in claim file
Meet with appropriate parties to litigation or claims, as necessary, to resolve issues

**Effectively communicate with the following**: Claim Department, Customer Services, Loss Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives
May direct claim representatives to participate in file development and subrogation
Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations
Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits

**Qualifications**:
**Your Skills & Experience**:
A tertiary qualification (law degree desirable but not required)
Solid case management experience, with demonstrated investigation and negotiation skills
Effective written and verbal communication skills related to claims handling and communicating with brokers and clients.
Knowledge and understanding of Insurance policies and the Insurance Contracts Act
Experience in litigation procedures, legal requirements and regulations
Ability to manage workload in a timely and efficient manner
Attention to detail

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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