Receptionist/admin

2 weeks ago

Mcgraths Hill, Australia Your Foot And Ankle Clinic Full time

**Receptionist/Admin Position at Your Foot and Ankle Clinic**

**Your Foot and Ankle Clinic** is seeking a skilled and professional **Receptionist/Admin** to join our esteemed team. As a podiatry clinic specializing in comprehensive care for foot and ankle conditions, we take pride in providing expert, compassionate care to our patients.

We are looking for an individual with a strong sense of responsibility, exceptional organizational skills, and a commitment to delivering outstanding patient service.

About Us:
At **Your Foot and Ankle Clinic**, we focus on advanced, patient-centered care, treating everything from routine foot health to complex podiatric conditions. Our clinic is known for its expertise, innovation, and compassionate approach, and we are looking to expand our team with someone who shares our commitment to excellence.

Key Responsibilities:

- **Patient Interaction**: Serve as the first point of contact for patients, ensuring a welcoming and professional experience.
- **Appointment Management**: Schedule patient appointments efficiently, ensuring optimal flow and mínimal wait times. Handle inquiries and follow-up calls with precision.
- **Administrative Support**: Maintain accurate and up-to-date patient records, manage patient forms, and provide administrative assistance to the medical team.
- **Billing and Insurance Coordination**: Assist with patient billing, insurance verification, and payment processing, ensuring compliance with clinic policies and procedures.

Desired Skills and Qualifications:

- **Proven Experience**: Previous experience in a receptionist or administrative role, preferably in a healthcare setting.
- **Exceptional Organizational Skills**: Ability to manage multiple tasks efficiently, prioritize responsibilities, and maintain a high level of attention to detail in all aspects of the role.
- **Strong Communication**: Excellent verbal and written communication skills with the ability to interact professionally with patients, staff, and healthcare providers.
- **Technologically Proficient**: Comfortable with office management software and digital tools (Microsoft Office, Google Suite, etc.). Experience with medical software is an advantage.
- **Customer-Centric**: A genuine passion for providing top-tier service, with the ability to maintain a calm, friendly, and helpful demeanor even under pressure.
- **Healthcare Knowledge**: Familiarity with medical terminology and basic understanding of healthcare procedures will be advantageous.

At **Your Foot and Ankle Clinic**, we value dedication, professionalism, and attention to detail. If you possess these qualities and are ready to contribute to a thriving healthcare environment, we encourage you to apply.

To Apply:
We look forward to considering you as a vital part of our team

**Job Types**: Part-time, Permanent

Pay: $25.00 - $28.00 per hour

Schedule:

- 8 hour shift

Supplementary Pay:

- Penalty rates

**Experience**:

- allied health: 1 year (required)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 31/03/2025

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