Service Support Administrator

3 days ago

Clayton, Australia Rexroth Full time

Company Description

At Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.

If you are keen to be part of our multinational organisation with diverse backgrounds, different experiences and different areas of expertise, where your skills and talents will be recognised we have an exciting opportunity available to fill a position in the role of Service Support Administrator on permanent full-time basis.

This exciting opportunity is available for an enthusiastic and motivated person to join a supportive and collaborative team, located at our brand new facility in Clayton, Melbourne.

**Job Description**:
**Position Purpose**

Under the direction of the Service Manager, the Service Support Associate is responsible for ensuring that all administrative and procedural requirements for the Melbourne Service department are met daily.

**Specific Tasks**
- Open internal and external service jobs.
- Check and prepare invoices for internal & external service jobs in SAP.
- Order parts from stock, NMR and outside purchases for service jobs.
- Organise HSE, QA, Test and Tag, spreadsheets, etc.;
- Entering of daily time sheets and uploading them in the current system.
- Sort and distribute, mail and paperwork delivered to the service office.
- General clerical duties, scanning, photo copying, filing etc.
- Complete customer feedback surveys, collate and report on details.
- Organise & keep track of site induction process for service personal.
- Produce spreadsheets for reporting and customer development purposes.
- Maintain customer relationship, and liaise with customers, to update job status and any delays.
- Need to perform other duties from time to time to meet our business and operational requirements.

**Qualifications**:
**Position Requirements**
- Solid admin experience ideally within the Manufacturing/Industrial sector.
- Good communication skills and attention to detail.
- A proven ability to multi-task and meet deadlines.
- Strong computer skills.
- SAP experience is an advantage.
- Experience in similar role is ideal.

**This position offers an immediate start.**

Additional Information
**What we offer**:

- Company discounts and benefits.
- Excellent working conditions.
- Good team environment with a strong company culture and values.

**Agency Applications will not be accepted for this position.

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