Scheduling Officer

7 days ago

Clayton, Australia Service Stream Full time

Primary Location

Clayton, VIC
Job Description Summary

Exciting opportunity to join our customer contact and scheduling team, supporting secure long-term projects across Victoria.
About the Role

Service Stream’s TechSafe division are currently seeking customer contact/scheduling officers to support secure, long-term Government projects across Victoria. Based in our Clayton South office with some flexibility to work from home, you will be collaborating with our experienced team responsible for customer communication, scheduling and other related administrative duties, including:

- Contacting customers to arrange suitable appointment times (no sales or marketing calls)
- Providing assistance with inbound calls and queries
- Liaising with field workers to ensure weekly planners remain accurate and updated
- Administrative duties linked to reporting, billing and invoicing

About You:

- You’re enthusiastic and love working in a team
- You have strong communications skills
- You have great attention to detail and are comfortable following set processes
- You’re punctual and able to manage your time effectively
- You have basic experience with MS Office products (Word, Excel and Outlook)

Key Benefits:

- Regular discounts and deals across a range of retail, hospitality and lifestyle services
- Access to fitness advice and recipes through ClassPass and Hello Fresh
- Employee Assistance Program (EAP) and other mental health & wellbeing support services
- Convenient office location in Melbourne’s south-east
- Ongoing support from our very experienced local team
- Flexible working options, with a blend of time in the office and some work from home

Service Stream and TechSafe value the welfare and successes of our employees and are always looking for opportunities to maximise worker satisfaction. Our company is constantly growing and adapting to ensure that we remain a leading services provider with the Telecommunications Utilities Industry. This provides our employees with plenty of developmental opportunities to help drive their personal and career growth.

Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients and communities.

We are committed to cultivating an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment.

Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences.
Department

Administration, Customer Care

How to Apply

  • Scheduler

    2 weeks ago

    Clayton, Australia William Adams Full time

    Join our highly successful Customer Solutions team as our new Scheduler. You will be instrumental in ensuring future growth within the William Adams business. **ABOUT THE OPPORTUNITY** Your primary focus will be to understand and adhere to our Service Agreements by working closely with internal and external stakeholders, using effective communication and...

  • Scheduling Coordinator

    3 days ago

    Clayton, Australia Carers Network Australia Full time

    _**More than just a job. Don’t just join our team, join our family!**_ **About us** Carer’s Network is an approved provider with Age Care, NDIS, TAC and the DVA. We envision a future where all our clients feel empowered to live the life they want by, providing in home care and support to match each client’s unique needs and requirements. **About the...

  • Bulk Fleet Scheduler

    2 weeks ago

    Clayton, Australia Davidson Group Services Full time

    We are looking for an experienced Bulk Fleet Scheduler to join a team based in Clayton. As a Scheduler, you will play a crucial role in ensuring the smooth and cost-effective operation of their transport assets, meeting service requirements and maintaining optimal customer stock levels. Your Key Responsibilities will include: - Efficient Scheduling: You...

  • Scheduling Coordinator

    2 weeks ago

    Clayton, Australia Carers Network Australia Full time

    _**Would you like to be a part of a fun dynamic culture, where your hard work is always recognised and appreciated?**_ - **If so, we would love to hear from you!**_ **About us** Carer’s Network is an approved provider with Age Care, NDIS, TAC and the DVA. We envision a future where all our clients feel empowered to live the life they want by, providing...

  • Scheduling/rostering Consultant

    2 weeks ago

    Clayton, Australia Carers Network Australia Full time

    Job description - Casual Position - Locations is **_CLAYTON MELBOURNE_** A Rostering coordinator works as a member of a fun and dedicated team who allocate workforce resources to our clients. Carers Network are keen to expand that team and invite you to join our group. The serviced hours will be shared between the team over a rotating roster - Monday to...

  • Scheduling/rostering Consultant

    2 weeks ago

    Clayton, Australia Carers Network Australia Full time

    Job description - Casual Position - Locations is **_CLAYTON MELBOURNE_** A Rostering coordinator works as a member of a fun and dedicated team who allocate workforce resources to our clients. Carers Network are keen to expand that team and invite you to join our group. The serviced hours will be shared between the team over a rotating roster - Monday to...

  • Scheduling/rostering Consultant

    21 hours ago

    Clayton, Australia Carers Network Australia Full time

    Job description - Casual Position - Locations is **_CLAYTON MELBOURNE_** A Rostering coordinator works as a member of a fun and dedicated team who allocate workforce resources to our clients. Carers Network are keen to expand that team and invite you to join our group. The serviced hours will be shared between the team over a rotating roster - Monday to...

  • Maintenance Planner/scheduler

    2 weeks ago

    Clayton, Australia Chelgrave Contracting Australia Pty Ltd Full time

    FMCG-Food Process - Short Contract - SE Suburbs Based in SE Melbourne with leading FOOD MANUFACTURING company, our client seeks a Maintenance Planner/scheduler who has plant maintenance experience. Trade qualified you will ensure the CMMS is populated with all necessary data for the maintenance function to manage asset integrity and reliability of the...

  • Service Scheduler

    3 days ago

    Clayton, Australia myHomecare Full time

    At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and...

  • Office Administrator/ Recruitment

    3 days ago

    Clayton, Australia Carer's Network Australia Full time

    **ADMINISTRATOR- CLAYON LOCATION** - **Building dreams for your future self**_ **About Carer’s Network** Carer’s Network provides in home care and support to Australians across Metro Melbourne and Regional Victoria, as we are an approved provider with Age Care, NDIS, TAC and the DVA. We envision a future where all our clients feel empowered to live the...