Activation and Engagement Coordinator

6 days ago

Sydney, Australia Westpac Banking Corporation Full time

Activation and Engagement Coordinator
- Permanent role
- Sydney, Melbourne, Brisbane, Adelaide
- Hybrid working model

**How will I help?**

This role will support the execution of customer and broker events that will improve customer satisfaction. In addition the Activation and Engagement Coordinator will be required to elevate and develop customer activity whilst creatively translating our Commercial customer value propositions.

**Key Accountabilities**:

- Supporting the Senior Manager, Customer Advocacy
- Co-ordinate the delivery of insights, reports, collateral and content for Business Banking customers
- Collaborate with stakeholders across the business on events, sponsorships and reporting from initial concept to delivery
- Execute and track outcomes of local marketing activities and events, ensuring they are positioned appropriately and managed effectively
- Deliver a great banker and customer experience while staying within budget
- Develop innovative, strategic ideas for Commercial Bank event themes, topics, and client-centric needs

**What's in it for me?**

You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Background or degree in marketing, communications, event management or financial services preferred
- Proficiency in Adobe or similar products
- Experience with an agency preferred
- Passion about creating amazing and unique customer experiences
- Willingness to travel within Australia for events.

**What's it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300002266007387

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