Engagement Coordinator

**09th May, 2025**:
**Who are we?**

Standards Australia (SA) is the peak standards development organisation in Australia, with a rich history that dates back to 1922. Currently, we are undergoing a significant transformation and growth phase. In recent years, our workforce has doubled, and we now proudly employ over 200 professionals dedicated to helping shape Australia’s future and fulfilling our mission of empowering communities.

Our organisation brings experts together to create national and international standards that serve as essential guidelines for products and services, ultimately benefiting the Australian community. Our vision is to be a global leader in providing trusted solutions that improve life today and tomorrow.

**About the role**

In this role you will provide high-quality administrative and coordination support to the Head of Stakeholder and Member Engagement and the broader team.

The role supports day-to-day operations, stakeholder communications, planning and logistics for meetings and events, and ensures timely and accurate execution of engagement activities.

This role plays a key part in enabling effective stakeholder and member engagement by maintaining strong internal coordination, supporting external-facing activities, and helping ensure consistency in messaging, documentation, and processes.

**What you’ll do**
- Provide proactive administrative support to the Head of Stakeholder and Member Engagement, including calendar management, meeting preparation, and document coordination
- Support the Engagement team with logistics, scheduling, and coordination of meetings, forums, and events
- Assist with the drafting, formatting, and distribution of stakeholder communications and engagement materials
- Maintain and update stakeholder and Member records in CRM systems, ensuring data quality and accuracy
- Coordinate logistics for internal and external meetings, including scheduling, agenda preparation, minutes, and action tracking
- Manage inboxes and correspondence on behalf of the team, triaging inquiries and ensuring timely responses
- Prepare briefing packs, presentations, and supporting materials for stakeholder and Member meetings
- Maintain templates, style guides and records to ensure consistency in team communications
- Work closely with other teams across the organisation to ensure alignment and coordination of engagement activities
- Support the development of reports, dashboards and insights on engagement performance and stakeholder interactions

**About you**
- Tertiary qualification in business administration, communications, public affairs, or a related field (or equivalent work experience)
- At least 2 years of experience in a coordinator, administration, or stakeholder support role
- Experience in working in a fast-paced environment supporting multiple stakeholders or executives
- Strong written communication skills and attention to detail
- Experience using CRM systems and Microsoft Office tools

**Culture & Benefits**

Standards Australia is proud to have been awarded the prestigious Employer of Choice Award for two consecutive years, 2023 and 2024. This recognition highlights our commitment to creating an exceptional workplace and fostering a culture of excellence. Our iCARE values form the basis of all we do - Integrity, Courage, Accountability, Respect, and Excellence.

Standards Australia offers many benefits such as flexibility with working from home, regular team events, additional personal/carer’s leave, continuous learning and career development opportunities. Our award-winning People Perks program includes the following great benefits:

- Nine-day fortnight - enjoy every second Friday off
- Growing Family & Parental leave benefits - 16 weeks paid leave for primary carers, plus Superannuation contributions made on unpaid leave; 4 weeks paid leave for secondary carers
- Workiversary rewards - your commitment and loyalty won’t go unrecognised
- Global working - do you have working rights in another country? Enjoy a few weeks of international working every year
- Early access to long service leave - why wait 10 years for long service leave? 5 years sounds a lot better

**What's next?