Administration Officer

**Administration Officer**

Activ8 Mind are a thriving and rapidly growing mental health and human services organisation. Working in this sector can be one of the most rewarding Administration roles there is. We are a values driven organisation, embracing growth, thoughtful care and proactive service provision

This is an opportunity for a driven Administration Officer to join our multidisciplinary team today Our services are provided to clients across a variety of frameworks and funding streams including NDIS, Workers Compensation, Medicare and EAP.

We are now looking for a **FULL TIME Administration Officer**to provide support to our growing team of practitioners and other admin staff,
- **The Role**_
- **Full time**_
- **This is an IN-OFFICE role based predominately at our Parafield office, Unley location may be required to assist with leave periods.**_

Deliver efficient and confidential business and administrative support to the Activ8 Mind team, to ensure optimal delivery of services. The role will primarily comprise,
- Reception and promptness in client scheduling and practitioner calendar management
- Ensure timely and comprehensive completion of new client on boarding process.
- Accurate information management is actualised for each client
- To be flexible in managing workload according to urgent and immediate tasks to achieve organisational/team goals to meet conflicting deadlines.
- Follow up on matters and changes relating to IT, utilities, facilities, suppliers, stationary and amenities purchasing. Housekeeping and light office cleaning as directed.

**Essential / Desired qualities**:

- Previous working administration experience from within the medical/ health / allied health / disability sectors
- An understanding of mental health services and the functioning of the healthcare system.
- Exceptional communication skills to efficiently interact with clients, client stakeholders, and organisational staff.
- Strong organisational skills and the ability to multitask, ensuring all administrative tasks are completed on time and efficiently.
- A keen attention to detail for tracking patient records, billing details, and regulatory compliance documents.
- Problem-solving skills to address any administrative or operational challenges that may arise.
- Empathy and understanding to handle sensitive situations
- Ability to maintain confidentiality and adhere to ethical standards in handling patient information.
- Proficiency in using healthcare administration software and digital health records.
- Effective team skills with the foresight to understand and respond to clients and staff needs.
- High level of experience in Microsoft Office including TEAMS and EXCEL and ability to operate a range of software programs demonstrating a high degree of accuracy.
- High level of interpersonal, oral, and written communication skills, able to concisely convey information.
- To deliver efficient and confidential frontline business and administrative support to our team.
- Clear, confident and professional phone manner & communication skills
- Able to work autonomously and with limited supervision
- NDIS worker screening check (or eligible)
- Working with Children Check (or eligible)
- Growth mindset and agile
- Able to provide positive referees / references

**Applications considered as they are received. Application requires cover letter and resume**

Pay: $64,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- administration: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person