Part Time Customer Service Specialists

2 weeks ago

Perth, Australia Probe Group Full time

**Introduction**:
About the Role

One of the largest customer contact centres in the state of Western Australia is hiring again Plenty of flexibility, including comprehensive training and post-probation Work From Home opportunities, are provided.

In this role, you will be responsible for handling queries on behalf of an Australian Government agency. This is a rewarding position with work that directly contributes to the greater community and includes numerous upskilling opportunities. It is a fast-paced environment for individuals that are ready to rise to the challenge of representing the government and meeting a high level of customer service standards. Whether you’re looking to get back into the workforce, juggle a job alongside your studies, or seek your next stable career development opportunity, these positions have you covered. The most valuable skills that you can have in this role are a thirst for knowledge and a passion for delivering outstanding customer service while genuinely feeling a definite part of the Probe family, where the team keeps on coming back

Give back to your community, learn new skills, and meet friendly, supportive people... all whilst doing your job

**Key Details**:

- Australian Citizenship is required to obtain a security clearance

Permanent Part-time positions with multiple start dates available 20-37 hours pw
Operating hours are Monday to Friday 7 am - 7 pm - No weekend work
Full availability required during operating hours 5-6 weeks full time paid training + consolidation period
Work from home opportunities available post-training

Culture & Benefits
- Multiple award-winning customer experience organisation with over 40 years of experience

Extensive training provided to support career development within the business
An environment that is supportive, engaging, and highly interactive where casual attire is welcomed
Incentives/reward and recognition programs. Hourly rate + On Target Earnings (based on reaching achievable KPIs)
Central West Perth CBD location with modern facilities, easily accessible via public transport | No weekend work
Make a positive difference in the lives of those in need

A bit about our Company

At Probe Group, we're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge. With clients spanning the Pacific, Asia, and North America, we’re no strangers to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

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