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Group Ecommerce Manager

2 weeks ago

Fairfield, Australia Dan Murphy's Full time

**About Us**

Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia.

United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels.

Endeavour Group separated from Woolworths during calendar year 2021 and will be well-positioned as an ASX Top 50 Company. Join the team at an exciting time in their evolution

**About the Opportunity**

As the Group eCommerce Manager, you will play a key leadership role in delivering eCommerce business outcomes, including new initiatives and identifying new opportunities. The role of Group eCommerce Manager - Propositions is designed to explore and partner on opportunities across all our online shopping propositions,marketplace and subscriptions.

In this role you will be thinking both commercially and strategically for business and customer outcomes. You will have a strong technical curiosity and understand how to navigate complex platforms. You will be looking to stay ahead of the curve by offering new insights from research, customers while drawing from previous ecommerce experience.
- Accountable for the discovery and design of the eCommerce Proposition strategy that delivers new and enhanced online trading outcomes and services that are aligned to Dan Murphy’s business strategy and Group objectives.
- Set and deliver clear OKRs and roadmap horizons that align to the delivery of the strategy, including impacts to customer and key eCommerce drivers.
- Review customer research and provide relevant inputs and insights that should be taken into account when developing the Propositions strategy.
- Understand and evaluate external, market and industry trends; anticipating brand or business impacts and identifying business opportunities.
- Understand all aspects of our fulfilment propositions from store picking to delivery and identify/ lead areas for improvement.
- Develop and maintain the ecommerce roadmap of your squad in partnership with the eCommerce Managers.
- Set performance & agile ways of working standards across your squad; building commitment to business strategies, squad missions and creating alignment, direction and role clarity for the team.
- Lead, coach and develop your team, proactively supporting others on the Squad when required
- Accountable for the quality of the squad’s released work, managing prioritisation and trade-offs among conflicting business priorities as well as the most efficient use of resources to deliver squad missions.

**What you’ll need to succeed**
- 7+ years experience working in a digital or eComm experience
- Customer first mindset
- Independent thinking, and not being afraid to suggest new ideas
- Experience working in an agile organisation or with cross functional teams
- Ability to build collaborative relationships with a diverse range of stakeholders
- Innovative thinking and demonstrated problem-solving skills
- Driven by delivery, delivering on time and to high standards
- Data driven but able to make judgement calls when necessary
- Comfortable with managing multiple tasks at once

**What's in it for you?**
- Excellent remuneration package and flexible working in every sense. We value our people
- Everyday Rewards plus card - access exclusive employee discounts across Woolworths, BigW and Endeavour Group brands (BWS, Dan Murphy’s etc) and 50% off food at ALH venues.
- Our innovative ways of working include headspace mornings once a month (no meetings company-wide), opportunity to partner alongside bright minds and genuine investment in leading technologies
- Paid learning & development opportunities
- Career progression to help you realise your potential. As our business grows so do the opportunities for our people
- Access to our Endeavour Group Employee Share Scheme
- Wine education: Bronze, Silver & Gold certifications
- Work with an industry-leading team and be a part of one of the most exciting retail transformations in Australia

**Grow with Endeavour Group**

Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy’s, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation. At Endeavour Group we value flexibility, and encourage our team