Financial Lines Claims Specialist

1 week ago

Sydney, Australia Chubb Full time

Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

**Your Role**

The purpose of this role is to produce a high-quality work product through effective investigating, reserving, and adjusting of claims within your client base.

**Your Responsibilities**:

- Analyse first report of claim, suit or underlying material to determine nature of loss, coverage provided and scope of damage
- Conduct or direct needed investigation relative to all aspects of reported claims. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness
- Establish accurate and timely reserves
- Maintain active diary to achieve timely development of file and timely disposition
- Provide exceptional service standards in line with best practice guidelines
- Practice sound litigation controls over counsel
- Promptly and properly document all developments in claim file
- Meet with appropriate parties to litigation or claims, as necessary, to resolve issues
- Effectively communicate with the following: Claim Department, Customer Services, Loss Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives
- May direct claim representatives to participate in file development and subrogation
- Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations
- Effectively control the use, work product and expenses of outside vendors
- Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits
- Participate in branch marketing efforts
- Such other duties as may be delegated by the Claims manager
- A tertiary qualification (law degree desirable but not required)
- Investigation techniques
- Written and verbal communication skills relative to claims handling
- Insurance policies and the Insurance Contracts Act
- Legal requirements and regulations
- Damage and/or loss evaluation
- Negotiations
- Industry trends
- Litigation procedures
- Reserving skills
- Chubb Claims Philosophy

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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