Store Manager

**About Us**

At the Independent Hardware Group, we are passionate and committed to our purpose of championing successful independent businesses Australia wide and at the same time strengthening local communities’ one postcode at a time. We’re the leading partner to over 635 independently owned stores - giving them a competitive advantage to take the big chains to task, and with the trusted, strong heritage, hardware brands of Mitre 10 and Home Hardware, we enable retailers to the best stores in their town and as such ensuring builders, renovators and DIY’ers build, renovate and maintain the best homes for Australian families. The business is the 2nd largest player in the Australian hardware market. It is Trade focused with a competitive DIY offer with a rich consumer engagement supported by digital capabilities.

**Lets talk about you**

Reporting to the Group Operations Manager the successful Store Manager will provide leadership to the team to create an environment that promotes individual growth and development for our team members. As a leader you will have previous leadership experience and believe that developing the skills, knowledge and behaviours of your team is critical to success. Your attention to detail includes critical data analysis and understanding of stock flow principles that will feed our pipeline and control costs.

**What you will be doing**
- Communicate the business strategy and ensure that direct reports have individual goals linked to the site objectives.
- Create an environment that supports teamwork, values our leadership qualities.
- Coach and mentor direct reports, provide performance feedback, encouragement and counselling as required.
- Monitor base manning and productivity and produce plans that will ensure that wage performance is in line with or better than the sites budget wage percentage.
- Ensure accurate and timely completion of all administration and documentation required.
- anage the sites budget identifying opportunities to reduce costs identify problems and ensure corrective action is taken.
- Ensure that store assets and equipment are maintained in optimum order.
- Conduct regular reviews of financial trading information initiate corrective action where required.
- Conduct a weekly review of the Profit and Loss Report to monitor performance and initiate corrective actions required.
- Ensure volume and mix of merchandise available in the site will maximise sales and meet customer needs, uphold presentation standards, while maintaining inventory to acceptable levels.

**What you will bring to the role**
- Previous Store/ Site Management experience
- Strong communication skills both written & verbal
- Strong Leadership capability
- Show a high level of attention to detail
- Can work in high pressure and fast paced environment
- Basic computer skills
- The ability to work across a 7-day trading roster which may include late nights and weekends
- Previous Home Improvement experience
- Previous experience working in a retail environment

**Life at Metcash**

Experience a supportive and flexible work environment. We are a FlexReady accredited workplace

Enjoy a 5th week of annual leave every year after your first year.

Benefit from 2 well-being days and 1 volunteer day annually.

An abundance of learning, development, and career growth opportunities.

12 weeks of gender-neutral paid parental leave for primary carers.

Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.

Recognized as the 74th in the "Equileap Top 100" globally for initiatives on gender equity.

Gold accreditation by Mental Health Australia.

Incredible value discounts and perks through our team member app, “Our Local”.

We’re all about celebrating success, and we’re proud to be a WGEA Employer of Choice for Equity, an accredited Flex Ready workplace, and a Gold Standard Mental Health First Aid skilled workplace.

The industry is changing, and we need adaptable people who thrive under pressure to build meaningful relationships with our diverse family of independents. So, get stuck into a promising career in a fast-growing industry. Together, we can supply Australia with a strong future, powered by local communities.

INHT