Team Leader

Bridges operates independent, secure units for women and children escaping domestic violence who require immediate, safe accommodation whilst considering their long-term options. 54 Reasons is one of the largest providers of DFV refuge services in Queensland - be part of this dynamic network of teams working together to deliver high quality support to women and children escaping domestic and family violence._

**54 reasons** is Australia’s leading child rights organisation - no ordinary not-for-profit**.**
- Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that everyone understands their rights. So that children and young people have their rights met and thrive, in all their diversity.
- We champion the children, young people and families we work with. We are inspired by the curiosity and creativity of children and motivated by the love of those who care for them.
- With the child’s voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve - in every state and territory, and across regions, remote areas and capital cities.

**Where you come in**:
In this full time, permanent position, based in Brisbane you’ll be responsible for managing the day-to-day operations of the Bridges refuge, ensuring the delivery of quality services within contractual and compliance obligations. You'll provide supervision and development support to a team of Family Support Specialists and Child Support Specialists. This role works 9am-5pm Monday to Friday, with on call responsibilities on a rotating roster. You'll be an active and contributing member of the Southern Queensland DFV Programs leadership team and will report to a Regional Manager.
- You will make an impact by: _
- Provide feedback to team to ensure quality service delivery by maintaining team awareness of role responsibilities, and outcomes as per contractual obligations and stakeholder expectations
- Provide effective leadership to a team of practitioners, including the provision of direct supervision, coaching, development, capability building and performance management at stages of the employee lifecycles, with a focus on developing strong and sustainable teams
- Ensure timely and accurate monitoring, evaluation and reporting on programmatic inputs, deliverables and outcomes
- Maintain effective stakeholder relationships by liaising and consulting with local communities, professionals, service providers and referral services to ensure our services are meeting client and contractual obligations
- Identify, manage and monitor risks to program/service delivery, quality, staff wellbeing and Child Safeguarding
- Provide advocacy within the broader service system on behalf of children, parents and or carers

**Does this sound like you?**

You have strong knowledge of domestic and family violence and how it impacts families and communities. These skills will see you continuously develop staff knowledge, ensuring strength based, trauma informed practice. You demonstrate strong leadership skills to motivate and guide a high performing team to achieve collective goals, program and client outcomes. You have a genuine passion to support and manage a high-performing team to meet and exceed objectives and achieve positive outcomes for children and young people. You foster a collaborative outcome driven culture implementing strategies to enhance team performance; model effective communication to foster a positive and inclusive work environment
- This role requires: _
- A Bachelor of Social Work, Psychology or relevant Human Service Qualification and/or significant experience managing a similar service
- A current valid driver’s licence
- Knowledge of best practice, professional standards, legislation and relevant research in the field of domestic and family violence
- Experience in coaching, mentoring and the transfer of skills and knowledge to others

**Working at **54 reasons **is** **more **than** just a job.**
- 54 Reasons is proudly part of Save the Children Australia. We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is approximately 1100 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.
- We are creative, connected and accountable, bringing energy, guts and ideas to all we do to champion children in Australia and partner with families, communities and partners to bring about change.
- Our people work from both home and office, with important moments held in-person to foster belonging and support professional development. Our leave provisions include personal, ceremonial and family violence leave as well as the ability to purchase additional leave. Remuneration is benchmarked and we offer full non-profit s