Data and Insights Analyst

Let’s talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let’s talk about Diversity, Equity and Inclusion

Let’s talk about this role

As the Data and Insights Analyst, you will be responsible for developing detailed reports that allow for the measurement of the strategic goals, KPI’s and SLAs within nib’s Business Services division. You will generate insightful analysis for various domains including claims, contact centre, compliance and quality assurance data including resident’s health insurance, international health insurance and travel insurance.

More specifically you will:
- Directly support innovative and unique cross-functional projects, involving reporting, inspecting, cleansing, transforming and modelling large data sets.- Utilise Tableau as tool of choice, to deliver a suite of dashboards to proactively identify trends and monitor KPIs.- Work closely with the business to define associated business rules relating to data definition, acquisition, creation, maintenance, usage and quality assurance

Let’s talk about you

With a background in a data analytics or reporting, you will have experience with data visualisation tools such as Tableau or Power BI/Power Pivot and experience in SQL coding data manipulation to develop insights and build visualisation.

You’re an excellent communicator with a high level of attention to detail which will help to drive business decisions on innovative and unique cross-functional projects.

Let’s talk about working at nib

Our hybrid working approach means our employees work outside of the office for the majority of the time. Our hubs offer workspaces to connect and collaborate for events, meetings, or activities. To help our employees embrace working outside of the office, we provide financial support to set up and maintain their home workspace. nib’s approach to flexibility is focused on personalisation and giving our employees choice - not only in where they work, but also when and how.

Other benefits to support you at work (and play) include:
- Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance- The opportunity to give back to the community through paid leave for volunteering through nib Foundation- Support
- _your better health _- whatever that looks for you - through our nib Well Program and corporate fitness discounts- Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits- Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.