Service Desk Analyst

2 weeks ago

Sydney, Australia Centorrino Technologies Full time

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies

At Centorrino Technologies, we're not just another tech company - we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023.

Our remarkable eNPS score of 74 is a testament to our unwavering commitment to cultivating an extraordinary culture.

But we're not stopping there. We're on a mission to redefine the customer experience, eliminating everyday friction for our valued clients. Join us in building a truly exceptional company, dedicated to continuous improvement.

We’re excited by the fact our team is continuing to expand. And, as we continue to grow, we’re on the hunt for an experienced Service Desk Analyst

**Requirements**:
**Here's what you'll be doing**:

- Working within a dedicated sub team to own our client's end user on-boarding experience.
- Ensuring all documented processes are being followed and high-quality outcomes are experienced by our customers with every encounter.
- Refine, update and improve the processes in line with customers changing needs.
- Working with a range of technologies, including but not limited to Microsoft 365 stack, Active Directory, VOIP solutions and more.

**Here's what you'll bring**:

- A process driven mindset.
- High attention to detail.
- Willingness to learn new things.
- A positive and collaborative can-do attitude.
- Excellent communication skills.
- Experience in a similar role.

**Benefits**

**Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work Here's why**:

- We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
- We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
- We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
- We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
- We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
- We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

  • IT Service Desk Analyst

    7 days ago

    Sydney, Australia Commonwealth Director of Public Prosecutions (CDPP) Full time

    APS5 - $84,228 - $91,809 plus 15.4% superannuation - Sydney, NSW We are seeking an experienced IT Service Desk Analyst to join a high performing team providing frontline ICT support for service requests and incident resolution. The IT Service Desk Analyst provides point of contact for the IT support on a rotational roster. The analyst will possess a...

  • Service Desk Analyst

    1 week ago

    Sydney, Australia Technology People Australia Full time

    **Service Desk Analyst** - South Melbourne - Outstanding leader - $61k - $65k + super + on call allowance + phone allowance **About the company** Technology People have partnered with a leading supplier of media and communications in Australia. With almost 100 radio stations under the brand alongside over 90 free to air TV signals, this business impacts...

  • Service Desk Analyst

    2 weeks ago

    Sydney Western Suburbs, Australia HAYS Full time

    Service Desk Analyst - 12-month contract - $45 + super ph - Richmond Your new company This government client is looking for 2 Service Desk Analysts to come and join the team in Richmond Sydney. This will be a 12-month contract with the potential to extend. You will need an Australian driving licence and a commitment to fulfil the 12-month position. There...

  • IT Service Desk Analyst

    5 days ago

    Sydney, Australia IPAR Full time

    **Company Description**: We are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are...

  • Service Desk Analyst

    1 day ago

    Sydney Western Suburbs, Australia HAYS Full time

    Service Desk Analyst - 12 month contract - WFH **Your new company** *** This state government organisation is currently looking for Service Desk Analysts to join their IT support team in a full time 12 month contract. This organisation is located in Sydney CBD area but you will have the opportunity to WFH. You will have the opportunity to work as a part of...

  • Service Desk Analyst

    1 day ago

    Sydney Central Business District, Australia HAYS Full time

    Government Organisation - Service Desk Analyst - 12 Month Contract **Your new company** *** This Government Organisation is looking for a Senior Service Desk Officer to join their service desk team in a 12 month contract. The organisation is located in Sydney CBD area. You will have the opportunity to work as a part of a government organisation in a...

  • Service Desk Analyst

    1 week ago

    Sydney, Australia HAYS Full time

    Permanent role, salary $75k - $80k package. Work business hours. Located in North Sydney, hybrid arrangements. **Your new company** A top insurance company is looking for a Service Desk Analyst to assist on issues escalated via the internal IT Service Desk and the company's staff. **Your new role** **What you'll need to succeed** - Excellent communication...

  • Service Desk Analyst

    1 week ago

    Sydney, Australia Pickles Auctions Full time

    Service Desk Analyst **Location**: Sydney City Employment Type: Full-Time Permanent Department: Digital - Operations - Service Desk **WHY WORK FOR PICKLES** - Hybrid work - Stable and positive workplace team and culture - Training and development provided **ABOUT THE ROLE** *** We are looking for a customer service focused IT Service Desk Analyst to...

  • Service Desk Analyst

    2 weeks ago

    Sydney, Australia INTELLIWORX Managed IT Full time

    **About Us** INTELLIWORX Managed IT a fast-growing MSP with offices in Sydney, London, Boston and Auckland. We provide our small, mid-tier enterprises and multi-nationals clients design, management and support for their information technology infrastructure. We also have extensive cloud infrastructure that we own and operate around the world. We are...

  • Service Desk Analyst

    1 week ago

    Sydney, Australia Give A Grad A Go Full time

    Really champion internal promotions and offer flexible progression - Supporting studies in further accreditation and developing skills - VR Component paid on KPIs: $3000 a year **Company profile - Cloud solutions** Customer-centric technology experts leading secure multi-cloud solutions. Driven by their purpose to provide a fully supportive service to their...