Content Producer

4 days ago

Sydney, Australia Known Full time

**Known is currently seeking a passionate Content Producer to develop industry best practice customer facing content.**
- Advance the growth of a rapidly expanding global enterprise
- Permanent opportunity
- Attractive remuneration package including Employee Stock Option Plan

Through our portfolio of products, Known provides advanced messaging solutions to over 35,000 businesses worldwide, helping them build long-term relationships with consumers through the power of conversation.

We pride ourselves on solving complex problems through automation, advanced AI, bi-directional messaging and our APIs, providing our customers with elegant and intuitive solutions that harness the power of direct communication through SMS and other messaging channels.

**The Role**

You’ll be working with a team of curious, smart and analytical individuals, passionate about technology and who like working through a diversity of problems to solve. There will also be opportunities to work on special first to market projects, and to participate in multiple branding projects across our other products.

**Key Responsibilities**

**60%: Copywriting and Editing**
- Write 2 blog articles per month
- Add or optimise at least 2 web pages per month

**30%: Inbound Marketing/Conversion Enhancements**
- Discover and action conversion opportunities in collaboration with our Growth Marketing Manager and Brand & Content Lead
- Be vocal about flags in abnormal analytic trends, and pivot quickly to new solutions
- Present monthly updates

**10%: Special Project Assistance + Professional Development**
- We manage 2 core messaging brands, each with a unique set of service offerings. You will be given the opportunity to diversify your workload depending on your skillset and performance.

**Skills and Experience**

In order to be successful in this position, you will ideally have:

- 3+ years of experience as a copywriter with a focus on conversion, with a portfolio that shows your best work
- A background in technical copywriting within a highly regulated environment or IT&T
- A keen eye for detail and a strategic mindset
- Expert knowledge of high ROI web design
- Genuine passion for the mobile marketing and messaging space
- Working knowledge of Adobe Creative Suite
- Hand-on experience using advanced CRM software such as Marketo, Hubspot, Oracle, Salesforce, Keap, Campaign Monitor, or Active Campaign
- Experience working in a SAAS or tech environment
- Existing knowledge of SMS marketing

**Opportunity and Benefits**

You will be part of a global team, which has helped Known become one of the fastest-growing tech companies in the Asia-Pacific. You will be reporting to inclusive managers who use an open-minded agile approach. Your voice will be heard, and you will have the opportunity to grow and make impactful decisions.

You will be working with and alongside the business founders, and you will be part of a dynamic and innovative company within a high growth industry. We are proud to be an equal opportunity employer and are committed to cultivating diversity in our teams. We recognise that the best ideas come from allowing the individual’s unique background, skills, and personality to shine through.

The company also has a generous ESOP that all staff benefit from - we all succeed together.
- For more information about Known, visit our website
- Known operates a direct sourcing model so no agency introductions will be accepted

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