Venue Manager

**VENUE MANAGER**

We’re looking for an experienced venue manager with specialty coffee experience, leadership skills and excellent communication to manage our OG specialty coffee venue in Ballina.

Our Ballina location is where Old Quarter began and is just around the corner from our green bean warehouse and roastery.

This is a unique opportunity for a skilled coffee professional to join our rapidly growing organisation, step into a management position and utilise their extensive coffee knowledge to help us cement our brand as the authority on Southeast Asian specialty coffee.

The financial health of the business and product we serve is the Venue Manager’s focus, but how the guest feels as they receive the product is just as important. We strive for the perfect extraction with a side of genuine connection.

As a Venue Manager you become a brand ambassador for Old Quarter, but more importantly, for the Southeast Asian growing regions we represent. Our venues showcase our coffees and our brand to future wholesale and online customers as well as a provide Daily Happy for our community...every day

The right person will be inspired by our values and mission to change lives through coffee, have a demonstrated passion for coffee, and a growth mindset.

Ultimately, the Venue Manager will:

- Manage costs and financials
- Confidently communicate and showcase our unique coffee offering
- Maintain standards for coffee, customer experience and presentation
- Support a small team to thrive
- Hire, train and onboard staff
- Maintain systems and procedures

**WHO WE ARE**

Old Quarter is proudly Australia’s only specialty coffee company sourcing, roasting and serving 100% Southeast Asian green beans direct from smallholder farmers.

Our mission is to change lives through coffee and to pioneer Southeast Asian specialty coffee in the Australian coffee industry. We showcase exceptional and rare coffees from emerging growing regions for everyone to enjoy.

**OUR VENUES**

We don't see our venues as cafes; our venues are specialty coffee destination that are committed to quality. We focus on connecting with our customers through coffeee and we invest in their experience.

**THE ROLE & BENEFITS**

This is the perfect opportunity for someone who wants to pursue a career in coffee while utilising their management skills. You will be joining an established, passionate and supportive team. This is the chance to do what you love in a coffee-focused environment.
- Join a rapidly growing organisation with real career progression opportunities
- Daytime hours
- A permanent position that can be tailored to the right person
- Education, training and upskilling available from our passionate team based in Ballina
- Have the opportunity to work closely with the roasting and production team on recipe development, blends and roast profiles for multiple coffees from different origins

**IDEAL CANDIDATE**

If you are passionate about what you do, and excited to learn we are more than willing to provide training and coaching for the right person.
- Ambitious, enthusiastic about achieving financial goals
- Dedicated coffee professional
- An understanding of concepts relating to specialty coffee brewing and service, processing, varieties, and growing regions
- Able to confidently create and follow specialty coffee recipes and understand all variables affecting extraction for multiple brew methods including pour-over, batch brew, cold brew and espresso
- Ability and desire to self-educate
- High presentation standards
- Problem solver
- Excellent communication skills
- Run a tight ship with presentation and processes at the forefront.
- Ability to build genuine connections
- High personal value for ethics and impact

**HOW TO APPLY**

Please include a brief cover letter and references with your resume. Suitable applicants will be contacted and taken through a formal interview process.

Familiarise yourself with our company website, particularly _About Us,_ _How We Source Coffee _and _Our Impact._

We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: From $75,000.00 per year

**Benefits**:

- Employee discount
- Free drinks

Schedule:

- Monday to Friday
- Morning shift
- Public holidays
- Weekend availability

Application Question(s):

- Please share details of your coffee experience? Include if you have experience with other specialty coffee brands, manual brew methods, your understanding of processing and it's impact on flavour and any other relevant information.
- What is your most memorable coffee or dining experience and what made it so special?
- Why are you interested in working at Old Quarter? What attracted you to apply?
- Can you dial in to taste across various brew methods? Please share details of your experience
- Please share the details of your management experience.

Work Location: In person