Credit Bureau Vendor Relationship Manager

2 weeks ago

Parramatta, Australia HSBC Full time

-Job description

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

In this role, you will report to Head of Operational Support. You will be responsible to manage all vendor relationship that sit with Wealth and Personal Banking (WPB) Credit Control Services (CCS). You will provide effective vendor risk and supplier management to ensure that HSBC meets its operational, business and/or regulatory requirements in order to mitigate any regulatory breaches, civil or monetary penalties and to avoid any damage to shareholder value and reputation/brand image.

Your main responsibilities will include:

- Maintain vendor relationship, understand operational services and perform supplier performance activities across all CCS suppliers, ensuring all risks are controlled and contractual obligations met.
- Responsible for defining and maintaining RCA’s, ensuring appropriate governance and oversight in place with appropriate MI produced to allow effective management of supplier performance.
- Partner with the Risk function to ensure Credit Management policies are fully embedded for Credit Bureau Management
- Undertake cost management against supplier contracts, ensuring value for money is obtained for each supplier
Requirements

To be successful in this role, you will need:

- Bachelor’s degree in a Finance and/or business-related field.
- Good understanding of operational risk and controls, preferably gained through experience in front line and risk roles
- Proven problem solving skills with ability to consider alternative and lateral solutions
- Highly developed communication and influencing skills and ability to prioritise and work independently under pressure within a team environment
- Demonstrable experience of managing operational risk within appetite during operational change and reorganization

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

  • Customer Relationship Specialist

    1 week ago

    Parramatta, Australia Complete Credit Solutions Full time

    Full time permanent opportunity in Parramatta - Entry level role - full training and support provided - Lots of career progression and development for the right people! Are you passionate about customer service, have a knack for thinking outside the box and are resilient in nature? We are growing, and this role might be the perfect fit for those looking for...

  • Customer Relationship Specialist

    1 week ago

    Parramatta, Australia Complete Credit Solutions Full time

    Previous call centre experience will be advantageous - Full training and support + career development opportunities - Perfect for those who enjoy investigating and lateral thinking Have a knack for thinking outside the box? Love helping customers and enjoy a good challenge? Complete Credit Solutions' (CCS) mission is to provide better financial outcomes to...

  • Head of Credit

    2 weeks ago

    Parramatta, Australia Teachers Mutual Bank Full time

    Join our supportive and collaborative Credit team - Receive discounts available to employees, family and friends - Hybrid model of 50/50 WFH and in office, Parramatta Office **About the Role** The Head of Credit will manage the operational and delivery of key operating tools and programs that are focused on building and enhancing the capability of the...

  • Vendor Operations Manager

    4 days ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 63695**Vendor Operations Manager** - **Location: Parramatta CBD with access to hybrid work arrangements**: - **Ongoing**: - **Salary from $120,859 to $133,183 + super and annual leave loading**: - **Diverse and inclusive organisation with generous leave entitlements including flex...

  • Relationship Manager

    2 weeks ago

    Parramatta, New South Wales, Australia ANZ Full time $80,000 - $120,000 per year

    About UsIf you're looking for more impact in your commercial banking career, you need to be looking at ANZ. Because for us, commercial banking is about relationships. It's how we give our clients the tailored insights and solutions they rely on. And it's how our Diversified Industries relationship managers share in more of the passion and success of their...

  • Relationship Manager

    2 weeks ago

    Parramatta Park, Queensland, Australia ANZ Full time $90,000 - $120,000 per year

    About UsAbout the Role Managing a portfolio of Diversified Industries customers with a customer-centric approach Collaborating with Product Partners and the broader credit team to structure deals Working closely with lending services to minimise provisions Building valued relationships with operations teams to build efficiencies and minimise non lending...

  • Credit Manager

    2 weeks ago

    Parramatta, Australia Westpac Group Full time

    Full time, permanent opportunity - Lockley’s Location - Be part of a skilled team of Credit Managers and grow your career with us **How will I help?** Group Operations (GO) consists of 4 lines of business with over 5000 people across five countries. Each Business delivers services for our customers and our people and manages significant spend across...

  • Credit Manager

    5 days ago

    Parramatta, Australia Westpac Group Full time

    Permanent role - Based in Paramatta, NSW - Hybrid working - min 2 days in the office **What’s the role?** As the Credit Manager, you will be a key member of the Mortgage Operations business, and your role will be paramount to the delivery of Westpac’s vision. You will display a strong customer and operational focus, as well as ensuring a high level of...

  • Assistant Relationship Manager

    5 days ago

    Parramatta, Australia Westpac Group Full time

    Exciting opportunity to assist in a diversified commercial portfolio - Perfect opportunity for accounting and finance professionals - Parramatta based, with working flexibility **How will I help?** Rock-solid relationships are at the heart of every commercial banking decision we make. In this strategic role you’ll work closely with Senior Relationship...

  • Credit Controller

    2 weeks ago

    Parramatta, Australia AccountAbility Full time

    Location: - Parramatta- Discipline: - Accounting Support- Job type: - Permanent- Salary: - AU$70000.00 - AU$75000.00 per annum- Contact name: - Jannifer Liao- Job ref: - 272182- Published: - about 2 hours ago**Credit Controllers** - $75,000 + Super + Benefits! | Permanent Full Time | 1 - 2 days WFH flexibility - Excellent career progression | Ongoing...