Administration Assistant

1 week ago

West Perth, Australia IAG Full time

Have meaningful impact as a **Administration Assistant**

As part of the largest insurance group in Australia and New Zealand, we’re here for you. Are you ready?

**YOUR ROLE**

We have a full-time permanent opportunity to become a key member of our CGU Workers Compensation & Liability Services Team based in West Perth. The purpose of the role is to provide administrative service and support to the Long Tail Claims Business Unit and its customers, to ensure high service levels are delivered and maintained.

Your daily tasks include but not restricted to such as Business Accounts, Catering, Workcover Claim Forms, Taxis, couriers, Printers & Office Equipment, Building maintenance. Also receive any incoming calls and redirect, transfer and/or assist when possible to customers’ needs whilst adhering to the CGU Claim Service Standards.

Please note: To work from home, you will need high speed internet connection and a private home office set up.

Applications close on **18 August at 23.59pm.**

**ABOUT YOU**

To be successful in the role, you will need:

- Previous administration or customer service experience.
- Strong and consistent data management skills
- Strong customer focus including well developed customer service skills
- High level of communication (verbal & written) in a fast-paced environment
- Ability to develop successful working relationships with stakeholders and other team members.
- Good attention to detail
- HSC or equivalent.

**ABOUT US **

IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, AMI, NZI, and State Insurance to name a few.
When you join IAG, you’re not joining one brand. You’re joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place.

We’re ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

At IAG you’ll enjoy:

- Grow your financial future with 13% superannuation as standard
- Flexibility and support so you can live life to the full
- Carers hub and resources support
- Receive meaningful recognition through an award-winning system
- Access up to 50% off home and motor insurance
- Grow through dynamic Trans-Tasman secondments
- Keep your skills current and accredited with the IAG Academy portal
- 20-days paid emergency services leave a year
- Community volunteer days and team volunteer activities

We’re committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan is on our company website.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: Hybrid remote in WEST PERTH, WA 6005

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