Workforce Strategy

1 week ago

Hawthorn East, Australia Coles Supermarkets Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Our Coles Services team takes pride in making our supermarkets shine. By managing all trolleys, trolley collection and cleaning services, we make sure our customers’ shopping experience is as consistently safe, easy, and seamless as possible.
Reporting to the Head of Coles Services this broad role will see you lead and implement the workforce and operational improvement strategy for Coles Services.

**About the role**:
You will manage the Coles Services service labour model, insights & reporting as well as process and compliance function. This truly is an end-to-end role where you will design and implement initiatives to drive costs savings. You will also:

- Build and manage all operational reports and management of all team member WOW communications, training, and activity plans
- Develop and implement below store organisation design and manage ongoing changes
- Lead roster effectiveness and execution
- Provide operational insight into business initiatives and projects
- Identify training needs and develop and implement as well as management of the training budget

***
**About you and your skills**:
This role will enable you to leverage your proven experience in project management and strategy. You will also need:

- Proven experience in a commercial or operational role with exposure to compliance or workforce management
- Demonstrated workforce planning governance experience
- Understanding and experience in process improvement methodology
- Strong numerical and analytical skills
- High level of operational understanding

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

**Safer together**:
Job ID: 66867

Employment Type: Fixed Term

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