Customer Service

3 days ago

Green Point, Australia Swimart Green Point Full time

We’re excited to announce that **Swimart Green Point** currently has a position available for an immediate start in our **Customer Service and Retail team**.

**Tasks & Responsibilities**
- Assisting customers with their enquiries both in-store and over the phone.
- Performing water tests on pool and spa samples, and providing customers with advice on how to maintain a healthy pool.
- Sales and advice on new equipment and upgrades.
- Assisting the service department with scheduling and enquiries
- Assisting with admin tasks
- Stock Control
- Assisting customers to their car with heavy items.
- First Point of Contact for our customers.

**What You Bring**
- Experience in the pool industry is not essential as we are willing to train the right people, however previous experience would be an advantage.
- Must be Positive, Punctual, Polite, and Professional.
- Must be able to work productively as part of a team and also autonomously.
- Must be proficient & accurate with admin tasks.
- Must have a friendly persona and a willingness to help our Customers.
- A good level of computer literacy.
- Ability to lift 20Kg
- Must be able to maintain the highest level of Customer Service.
- We encourage all interested people to apply, from those entering the workforce for the first time, to well seasoned workers and retirees.

**What We Offer**
- Competitive salary with opportunities for overtime and commissions.
- Comprehensive training and ongoing professional development.
- Supportive team environment with a focus on work-life balance.
- Generous Employee discounts on pool products and services.
- Opportunity to work in a growing and reputable company.

**How to Apply**

If you are passionate about Customer Service and meet the requirements listed above, then we are keen to hear from you.

**Job Types**: Full-time, Part-time, Permanent, Casual

Pay: $25.00 - $38.58 per hour

Expected hours: 15 - 38 per week

**Benefits**:

- Professional development assistance

Work Authorisation:

- Australia (required)

Work Location: In person

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