Ar Admin Support Manager

**About us**

You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability, and growth.

At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level.

**Your new role awaits...**

As our new **Accounts Receivable Admin Support Manager**, you’ll be reporting to the Group Manager - National Shared Services, and leading your team of four ARO’s to maximise customer’s onboarding experience, manage the risk associated with customer credit facilities and ensure all administrative activities (e.g. banking) are effectively performed.

In short, the role is responsible for all for the administration and support activities associated with the Coates’ Accounts Receivable Team, and work closely with Coates Credit Manager and the Collections Team.

This role will be based out our Mascot head office, which is a short two-minute walk from Mascot Train Station and surrounded by cafes, restaurants, shopping centres, and gyms.

You’ll also have the option to work from home 2 days a week.

**A typical day will include**
- Providing leadership and direction to the Risk and Banking ARO’s
- Managing AR Admin systems and processes associated with new credit applicants
- Managing debt collection referral process
- Liaising with solicitors and agents to assist in recovery
- Developing cross training of team members to avoid single point sensitivity
- Assisting with Internal and External Audit compliance and reviews
- Conduct quarterly PPSR reviews on active customers
- Maintaining customer’s Certificates of Currency

**What you’ll bring to the role**
- Certificate IV/ Diploma in Credit Management or min 5 years’ experience with active credit environment
- Supervisor or Team Leader experience
- Process analysis, improvement, and implementation experience
- Up to date knowledge of credit related legislation (PPSA, Privacy Act)
- Solid MS Office skills including an advanced Excel skillset

**What you'll get in return**

As part of our team, you’ll enjoy a range of perks and benefits including:

- Attractive remuneration & Permanent Full-time position
- Flexible working arrangements to help you balance your work life with your home life
- Training and development to help build your career and equip you for success.
- Purchased extra leave program if you want some more time to do the things you love
- Discounted hire equipment so you can finally finish that home reno job
- Supportive and inclusive team culture that empowers you to do your best work
- Employee Assistance Program (EAP) for professional and confidential counselling and support
- Volunteering opportunities through the Coates Foundation so you can connect to your community

**Why Coates?**

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.

Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

And to deliver on our wider people and planet responsibilities, we’re committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through the Coates Foundation.

**Ready to apply?**

Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

**Coates. **Equipped for you