Business Planning and Service Coordinator

Community Development | Perth Metropolitan
- Closing date: 16/12/2024

**About Us**

**Community Development Directorate**

The City’s Community Development Directorate provides a broad range of facilities, services, projects, and events that directly impact the daily lives of our 243,000 residents and visitors.

The Directorate works to develop safe and vibrant places and deliver services and facilities to support a community that is healthy, welcoming and thriving.

**About the Position**

The Business Planning & Service Coordinator is responsible for coordinating business planning and customer experience across all Stirling Leisure Facilities, including Inglewood, Balga, Scarborough Pool, Mirrabooka, Scarborough, Hamersley and Hamersley Public Golf Course. The role involves managing day-to-day operations at one of the seven manned facilities, overseeing financial and human resource management, including budgets and financial reporting. It also includes developing service plans with measurable KPIs to achieve business objectives and enhancing customer service to optimize the customer experience across all facilities.

**Key Responsibilities**

The duties of the Business Planning & Service Coordinator will include but are not limited to:

- Establishing, business and financial planning, coordination of human and financial resources including budget development and implementation, human resource recruitment, training and performance setting.
- Ensuring the City’s strategic community and corporate intentions, long term financial plan and Stirling Leisure operating principles are integrated within facility business and operating plans.
- Facilitating and coordinating tasks and meetings with internal and external stakeholders to ensure the delivery of services across Stirling Leisure facilities.

**About You**
- Current Provide First Aid Certificate
- Valid Working with Children Check.
- Tertiary Qualification in Recreation, Leisure, Physical Education, Physiotherapy or Sports Science or demonstrated equivalent competency.
- Current Accreditation with LIWA Aquatics to the satisfaction of the Health Department of Western Australia.
- Demonstrated ability to develop innovative ideas and strategies.
- Understanding of current trends in the recreation and health and fitness industries.
- Marketing and promotional experience in a sport or recreation environment.

For further information, please refer to the position description.

**What We Offer**

The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

- Free parking and easy public transport access
- Free onsite fitness facilities and end of journey facilities
- Superannuation matching of up to 6%
- Professional development opportunities, including training, memberships, and study assistance.
- Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year.
- Up to 10 weeks paid parental leave.
- Employee health and wellness program and initiatives.
- Access to our Employee Assistance Program (EAP) for you and your family
- Active social club
- Employee recognition program
- Novated Leasing (where applicable)

This permanent full-time position is a Level 8 Inside Workforce Agreement positions which attract a salary from $106,999.38 gross pro rata per annum plus superannuation.

**To be eligible to work for us, you need to provide, or have ability obtain a**:

- A copy of Australian Driver’s Licence
- National Police Clearance (valid within the last 3 months).
- Pre-Employment Medical and DAS clearance.
- The right to work in Australia.

**More about the City**

The City of Stirling is a diverse and thriving local government in Western Australia, with over 243,000 residents, spanning 30 suburbs, the City is a cosmopolitan, multicultural and economic hub.

With over 1,400 employees, the City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.