Sales Success Partner

**Kewdale, WA | Full-Time Permanent | On-Site Position**

**Drive Success with Team Global Express - Join Us as a Sales Support Partner**

At Team Global Express, we do more than deliver freight — we drive progress for businesses across Australia. As a leader in transport and logistics, we’re seeking a **Sales Support Partner**who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences.

In this key role, you’ll collaborate with our dynamic sales team, providing essential administrative and client support that keeps operations running smoothly. If you're detail-oriented, customer-focused, and ready to make a real impact, we want to hear from you.

**What You’ll Be Doing**

As a Sales Success Partner, you’ll be instrumental in supporting our sales team and enhancing customer outcomes through:

- Coordinating account activities, including rate reviews, contract renewals, tenders, and reporting
- Creating and delivering accurate performance reports (DIFOT, KPIs) to stakeholders
- Managing service escalations with professionalism and urgency
- Maintaining customer data and contact hierarchies in Salesforce CRM
- Supporting onboarding and service requests, such as redirections and returns
- Collaborating on performance reviews and improvement initiatives
- Ensuring rate and charge accuracy across internal systemsIdentifying opportunities to improve reporting and support processes

**What You’ll Bring**
- Experience in sales support, customer service, logistics, or account management
- Proficiency in Microsoft Office (especially Excel and PowerPoint); Salesforce experience is a plus
- Understanding of transport/logistics operations (preferred)
- Strong attention to detail and excellent time management
- Clear communication and stakeholder engagement skills
- Ability to work independently and within a collaborative team

**Why Choose Team Global Express?**
- Be part of a national leader in logistics and transport
- Contribute to the success of major customer accounts
- Enjoy a supportive and professional team cultureAccess on-site parking and long-term career growth opportunities

**Ready to Apply?**

Team Global Express is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all.

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.