Trade Centre Administration Team Member

6 days ago

Hazelmere, Australia Bunnings Full time

At Bunnings, you’ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work.
- About the role:

- Our Trade Centres provide a delivery and pick up solution for key building lines, offering our commercial customers a service, delivering bulk quantities of stock to work sites. We partner with our commercial customers, helping them manage their project with a ‘whole of build’ solution. We stock a select number of core builders’ lines, that allows our customers to build from the slab up.
- As an administration team member at the Hazelmere Trade Centre, you will be the first point of contact for our customers and team members. You will greet visitors, answer phone calls, and provide general information and assistance. You will also perform various administrative tasks, such as filing, data entry, and mail handling. You will work closely with the complex manager and other departments to ensure the smooth administration of the store.
- Seeking a FULL TIME Trade Centre Administration Team Member

What's involved:
- Provide friendly and helpful service to our customers, which include builders and trade specialists.-
- Being the first point of contact for customers on the phone-
- Handling and escalating customer feedback in a professional and timely mannerYou’ll need:
- Great communication skills both written and verbal, particularly phone etiquette-
- A high level of attention to detail and accuracyA genuine passion for customer experience-
- To act with integrity, be safe and do your best-
- Be available varying hours Monday to Friday- Interested to apply?-
If successful, you will then be invited to complete a video interview. Don’t worry, it’s only 3 questions and should take you about 15 minutes to complete.Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at- and a member of the team will be in touch.You’ll be part of a workplace where you’ll feel like you belong.

There’s so much on offer when you’re part of the team. Our flexible and informal work environment helps bring balance between work and home. Then there’s the fun stuff like team discount at Bunnings and other Wesfarmers brands, incentives, discounts from corporate partners (such as private health insurance) and cost price food and drinks at the Bunnings café. We also offer 12 weeks paid parental leave, regardless of gender, and you will have the opportunity to create a real difference in your community and environment. Join us and experience Bunnings from the other side of the counter.#LI-DNI

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