Team Manager, Litigated Claims

3 days ago

Parramatta, Australia Haylo People Full time

Bring your litigated claims leadership experience to a new role
- Manage a team of specialist case managers
- $130,000 - $145,000 Package + Bonus + Company Benefits

Join a well-established insurer that has seen significant growth within its claims service provider team.
- Manage a team of specialist case managers
- 2 days in the office requirement
- $130,000 - $145,000 Package + Bonus + Company Benefits

This role would suit an experienced workers compensation leader or aspiring leader with prior exposure to litigated / exempt claims. You will have a growth mindset and display a performance driven, engaging leadership style.

Key to the success of this role is building strong professional relationships with clients and the ability to unpack their key business priorities, driving team performance, and aligning KPIs, whilst undertaking quality assurance and audits.

**This is a permanent full-time role with the option to work in the office 2 days a week or more if preferred. The office is based in Parramatta.**

**The Role**:

- Lead a team of senior/case managers, driving best-in-market claims performance outcomes.
- Provide guidance and support and ensure a positive team culture.
- Maintain strong internal and external relationships to support and align with the business's claims strategies.
- Be passionate about continuous improvement and always look at ways to make processes and ways of working better.
- Undertake key audits and quality assurance to ensure business performance against KPIs.

**About You**
- Strong workers compensation understanding and extensive knowledge within ligated/ exempt claims.
- Experience in a leadership role or have had leadership secondment experience.
- Excellent client service and communication skills.
- People skills and a passion for working with others and being a role model for your team and the wider business.

**Benefits**
- $130,000 - $145,000 Package + Bonus + Company Benefits
- Extensive insurance discounts
- Flexible working arrangments with flexible hours and days
- Hubdie working with 2 days in office required.

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