Team Leader

3 days ago

Parramatta, Australia Westpac Group Full time

**Team Leader - 30975**
- Full time, permanent opportunity
- Parramatta, NSW
- Amazing job opportunity

**How will I Help?**
As the Team Leader you will be a key Member of the Home Ownership Services Team within the Group Operations, Property & Commercial Services (GOPCS) and your role is paramount to helping contribute the delivery of Westpac’s vision.

**Key Accountabilities include**:

- Being responsible for and participating in building a proud culture that is passionate and high-performing in delivering improvements that exceed customer needs, financial targets and balanced with meeting compliance requirements
- Communicate, collaborate and continually partner with the greater Home Ownership Services business areas to achieve: our customer, people and strategic deliverables, Responsible Lending outcomes, safe and healthy working environment
- Role model the leadership star, coach, and foster teams to be collaborative and high performing
- Proactively contribute to innovation and continuous improvement to improve quality, efficiency, risk and compliance outcomes by working closely with cross-functional teams across the organisation
- Have strong technical and legislative knowledge and a detailed understanding of all up to date policies and procedures, with a strict adherence to compliance requirements, regulations and process timeliness
- Implement key strategic initiatives in line with the Home Ownership Services strategy to drive the best customer experience

**What’s in it for me?**
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is helping Australians succeed. So we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
To be successful in this role you will need:

- Strong knowledge and understanding of Banking Consumer products, processes and policies
- Relevant systems knowledge as appropriate to the role
- Strong communication skills
- Demonstrated Leadership experience

**What is it like to work there?**
We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**- The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.

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