Fleet Controller

2 days ago

Newcastle, Australia Followmont Transport Pty Ltd Full time

**Fleet Controller** **-** **(**WAR00001277**)**

**Description**

**Key Responsibilities**:

- Operational Management_
- Efficiently plan and roster resources to meet operational demands.
- Allocate fleet effectively, ensuring the right vehicles are assigned to the right jobs.
- Monitor and resolve missed pickups, communicate delays to customers promptly.
- Plan for seasonal variations and forecasting.
- Ensure daily PUD tasks are understood and executed effectively.
- Manage driver performance, including run sheets, PDAs, and debriefs.
- Safety & Compliance_
- Ensure adherence to Standard Operating Procedures (SOPs).
- Conduct safety training and Toolbox meetings to maintain high awareness levels.
- Oversee compliance with safety policies, including equipment and PPE management.
- Participate in safety audits and implement corrective actions.
- Manage incidents and identify patterns for preventive measures.
- Customer Experience_
- Deliver exceptional service, resolving customer inquiries and complaints efficiently.
- Foster strong interdepartmental relationships to enhance customer satisfaction.
- Encourage driver referrals and collaborate with Sales and Account Managers to optimize processes.

**Qualifications**

**What You’ll Bring**:

- Experience managing operations within Manufacturing, Transport, Warehousing, or a similar environment.
- Proven ability to lead and manage teams to meet P&L, budget, and volume targets.
- Strong time management and decision-making skills, especially under pressure.
- Analytical mindset with a systematic approach to problem-solving.
- Solid communication abilities, both written and verbal.
- Proficiency in Office 365 and general computer literacy.

**What We Offer**:

- A professional and supportive work environment.
- Opportunities to deliver high-quality products and services.
- Clear expectations and structured tasks to set you up for success.
- Training and development to help build your career and equip you for success.
- Supportive and inclusive team culture that empowers you to do your best work
- Workplace Benefits Program providing discounts to many major retailers.
- Health Fund discounts for single or family cover.
- Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.
- Recognition programs where you are rewarded for your contribution to the business

**Summary**:
This role requires technical expertise, problem-solving ingenuity, and a commitment to upholding Followmont values. As a Fleet Controller, you will play a key part in maintaining our high standards of quality and efficiency while fostering a culture of accountability and excellence.

**How to Apply**:
**Join a team where precision, accountability, and excellence drive success.**

**Primary Location**: AU-NSW-Newcastle

**Job**: Warehouse Operations

**Employee Status**: Permanent

**Schedule**: Full-time

**Unposting Date**: 02/Feb/2025, 7:59:00 AM

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