Eoi - Technical Coordinators - Locomotive Help Desk

5 days ago


Newcastle, Australia UGL Limited Full time

**Expression of Interest - Locomotive Help Desk**

**About the role**

Reporting to the Planning Manager, the role will be the first point of contact for any issues with the MOC and UGL fleets in operational service, and to coordinate fault detection and rectification measures between the train driver and the Fleet controller.

The position will operate on a 24/7, twelve (12) hour rotational shift work, acting as the primary point of contact for all customers via the “MOC service desk”. Furthermore, this role requires input into operational planning for receiving, recording and prioritising maintenance activities for the UGL maintained fleets.

**About you**
- Trade level certification or equivalent engineer qualification.
- Strong problem-solving skills and professional, analyses possible solutions using technical experience and judgement.
- Previous experience in rollingstock maintenance and/or commissioning.
- Able to read Technical Drawings, Schematics, Field Modifications (FMI) Parts Bulletins and Bill of Material Lists.
- Able to resolve complex mechanical and electrical warranty, quality, maintenance and service problems.

**Desired but not essential**
- Rail Industry Worker Card (RIW).
- Advanced (GE) locomotive system knowledge
- Other locomotive systems. (7100 / EMD / Brake / Air Cond, etc.)

**What we offer**
- Diverse opportunities to grow, back yourself and achieve
- Ongoing training for career progression
- A competitive rate as per the Newcastle Operations enterprise agreement

**What makes you right for UGL**
- Ability to provide a safe, supportive and positive workplace
- Empower a united and collaborative culture
- Deliver technical excellence and create efficient, innovative solutions
- Build an enviable reputation and the trust of employees, clients and other stakeholders
- Genuine concern for safety

**About Us**

UGL is a well-known and respected for providing end-to-end engineering, construction and maintenance services within; rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets. UGL partners with some of the world’s largest blue-chip companies and government agencies, private enterprises and public institutions. We are a member of the CIMIC Group of companies

At UGL, we value diversity - in the backgrounds, ideas, work styles and perspectives of our team. We are an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally diverse backgrounds to apply.

Please note that relevant screening checks will be conducted as part of the recruitment process. These may include a national criminal history check and for you to undergo pre-employment medical assessment including drug and alcohol screen.

Ref: 252937

LI-EC1

**Discipline**: Technician

**Primary Location**: Australia-NSW-Newcastle, Maitland & Hunter



  • Newcastle, Australia UGL Limited Full time

    **About the role** Reporting to the Planning Manager, the role will be the first point of contact for any issues with the MOC and UGL fleets in operational service, and to coordinate fault detection and rectification measures between the train driver and the Fleet controller. The position will operate on a 24/7, twelve (12) hour rotational shift work,...


  • Newcastle, New South Wales, Australia One Rail Australia Full time $90,000 - $120,000 per year

    We are always on the lookout for passionate, talented Train Drivers to join our team. This Expression of Interest (EOI) is your opportunity to introduce yourself and be considered for future roles as they become available. This is a rolling advertisement. We review EOIs regularly and will reach out when a suitable opportunity arises. Your application will be...


  • Newcastle, New South Wales, Australia One Rail Australia Full time $60,000 - $120,000 per year

    We are always on the lookout for passionate, talented Train Drivers to join our team. This Expression of Interest (EOI) is your opportunity to introduce yourself and be considered for future roles as they become available. This is a rolling advertisement. We review EOIs regularly and will reach out when a suitable opportunity arises. Your application will be...

  • Help Desk Support

    2 weeks ago


    Newcastle, Australia Verve Partners Full time

    Level 1 Service Desk Engineer | Permanent Full Time - Work along side experienced engineers - A passionate and supportive team environment **Duties will include**: - First point of contact, providing timely, accurate and relevant support for hardware, software, network, printers and communication services and equipment - Oversee the day-to-day operation of...


  • Newcastle, Australia New Era Technology Full time

    Join New Era Technology, where _People First_ is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era,...


  • Newcastle, Australia Brennan IT Full time

    **Brennan. Where true performance thrives.** At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our **True Performance...


  • Newcastle, Australia Brennan IT Full time

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....

  • IT Service Desk

    2 weeks ago


    Newcastle, Australia GWG Full time

    Permanent Engagement - Customer Focused Team - Elements of Account Management **Overview** This is a fantastic contract opportunity, working in a great team culture to support a diverse range of clients in a well-known, local organisation in the Newcastle region. You will provide ICT support for users through trouble shooting, maintenance and upgrades...

  • Service Desk Analyst

    2 weeks ago


    Newcastle, Australia Experis Full time

    **Leading client in Newcastle is hiring for Service Desk Analyst for a long term contract! Must Travel to Charlestown! APPLY NOW! Applicable only for Australian Citizens!** **Role details - ** - 12 hour shifts, 2 days followed by 2 nights, then 4 days off. - ** Seeking a local resource i.e someone who can travel to Charlestown for day shifts. Night shifts...


  • Newcastle, Australia HAYS Full time

    Multiple positions available for Graduate Service Desk Analyst in Newcastle. **Your new company** This government body prides themselves in their patient centred health experience, which is developed around their company push towards innovation and the provision of excellent customer service. **Your new role** In your new role you will be responsible...