Aps4 Assessment Support Officer

2 weeks ago

Brisbane Central Business District, Australia HAYS Full time

APS4 Assessment Support Officer required for a 9-week assignment based in Brisbane CBD.

**Your new company**

Our client is focused on delivering a world-class sector that safeguards the welfare and rights of older Australians. We are currently recruiting for an experienced APS4 Assessment Support Officer to join their team for a 9-week assignment based in Brisbane CBD.

**Your new role**

You will be responsible for undertaking the initial assessment of reportable incidents, with the support of more senior team members, to:

- Strengthen aged care systems to reduce the risk of abuse and neglect.
- Build providers’ skills, so they can better respond to serious incidents.
- Enable providers to review incident information to drive improvements in quality and safety.
- Reduce the likelihood of preventable incidents reoccurring.
- Ensure people receiving aged care have the support they need.

**What you'll need to succeed**

You will be responsible for undertaking the initial assessment of reportable incidents, with the support of more senior team members to:

- Strengthen aged care systems to reduce the risk of abuse and neglect.
- Build providers’ skills so they can better respond to serious incidents.
- Enable providers to review incident information to drive improvements in quality and safety.
- Reduce the likelihood of preventable incidents reoccurring.
- Ensure people receiving aged care have the support they need.
- Required to undertake assessments in accordance with the organisations risk framework, operating procedures, and other job aids.
- Directly supported in their role by Senior Officers and Team Leaders who are responsible for more complex assessments.
- Assessing sensitive and at times confronting information within prescribed timeframes and guidelines.
- Searching and analysing the Commission’s business systems.
- Documenting in an accurate and timely manner your assessments and recommendations.
- Communicating with aged care providers both verbally and in writing, if further information is required to inform an assessment.
- Commitment to agreed productivity goals.
- Attend, and participate in, team meetings or training when required.

**What you'll get in return**
- Capacity to work to rostered 7.5 hours per day between 7am-7pm including, weekend and public holidays.
- Willingness to work principally in the office.
- The ability to manage competing priorities and progress assigned work both individually and as part of a team.
- Good judgement and strong interpersonal skills.
- The ability to learn and build proficiency across different IT systems.
- The ability to remain positive and responds to pressure in a calm manner.
- Willingness to take personal responsibility for accurate completion of work.
- Willingness to seek and act on feedback.
- Prior experience in a similar role.
- Be an Australian Citizen.

**What you need to do now**

2828225

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