Consultant, Commercial Claims

2 days ago

Adelaide CBD, Australia Insurance Australia Group Full time

**The Role**

IAG has an exciting opportunity to join our SME Direct Claims team based in Adelaide, on a permanent full-time basis. The Claims Consultant position would suit someone who thrives in a high paced, customer focused environment and enjoys working with people. The primary purpose of the Claims Consultant role is to lodge and manage end to end Business Property or Motor claims, within an expected delivery time while exceeding customers' expectations.

**Immediate Start. **Monday - Friday 7:00am-7:00pm rotating roster.

**Training**: Virtual training will begin from the start date. Monday to Friday, standard business hours. We do require your commitment to the full-time training.

**Key Responsibilities**
- Manage end to end claims in accordance with service level targets.
- Liaise with all relevant parties, while providing regular updates on the progress of claims.
- Perform coverage evaluation, investigation and collate relevant documentation.
- Provide exceptional customer service and build relationships with all stakeholders.

**Skills & Experience**
- Proven experience in a customer centred role (essential)
- Previous experience managing claims (desirable)
- Well-developed interpersonal skills and clear and professional communicator
- Ability to build rapport and establish relationships
- Displays a drive for results and are outcome focused
- Ability to prioritise and manage time effectively

**About Us**

At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.

**Ready for anything? Let’s talk.**

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.

The IAG way

  • Commercial Claims Consultant

    1 week ago

    Adelaide Region SA, Australia Blake Oliver Consulting Full time

    An international insurance organisation which holds a strong position in the market is seeking an experienced Property Claims Consultant to join their team in Adelaide. As a Commercial Property Claims Consultant your duties will include - End to end management of a portfolio of commercial property claims. - Liaising with claimants over the phone and in...

  • Commerical Motor Claims Consultant

    2 weeks ago

    Adelaide CBD, Australia Kennedy Reid Full time

    Adelaide CBD location - close to public transport - Award winning global leader in motor insurance - WFH 3 days a week + competitive salary up to $75k + Super **The Company** Our client is an award-winning global leader in Heavy Motor insurance claims services. They are seeking an experienced **Claims Consultant** with a Motor claims background to join...

  • Claims Consultant

    4 days ago

    Adelaide CBD, Australia Marsh Full time

    **Claims Consultant** **What can you expect?** **JLT Risk Solutions Pty Ltd** are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. We’ve developed a unique method to provide risk financing and management solutions for Local Government clients. JLT works with mutual funds and...

  • Consultant, Commercial Claims Recoveries

    2 weeks ago

    Adelaide, Australia IAG Full time

    We’re ready for you! Join the largest general insurance group in Australia and New Zealand as a Consultant, **Commercial Claims Recoveries** **Your Role** You’ll collaborate with various stakeholders, including competitor insurance companies and uninsured parties, to identify and negotiate recovery opportunities. Your role involves managing risks,...

  • Claims Consultant

    9 hours ago

    Adelaide, South Australia NTI Ltd Full time $90,000 - $120,000 per year

    We're looking to bring on a Claims Consultant to provide exceptional service to our customers in their time of need.What is involved?You'll listen to understand our customer's unique needs and manage claims through their broker to get our clients back on the road as quickly as possible after an accidentYou'll be the main point of call for our customers on...

  • Claims Consultant

    2 weeks ago

    Greater Adelaide SA, Australia NAIMANCLARKE Full time

    Claims Consultant **Insurance Lawyer** - One senior role (12 month contract) - One junior role (Permanent) - Claims Consultant in Professional Indemnity / Financial Lines / D&O & Cyber Join an internationally recognised insurance company that has developed a reputation for delivering successful results to its high profile clients. With global connections...

  • Claims Consultant

    2 weeks ago

    Adelaide CBD, Australia Marsh Full time

    Duties will include: - Assessment of claims to determination - Review claims to ensure entitlements are appropriate in accordance with LGIPF guidelines - Collaborate with the injured worker, their employer and health professionals - Attend and participate in claim reviews or other employer engagement as necessary - Liaise with appropriate stakeholders to...

  • Motor Claims Consultant

    2 weeks ago

    Adelaide, South Australia Blake Oliver Consulting Full time $90,000 - $120,000 per year

    Motor Claims ConsultantAbout Us:We are a specialised insurance brokerage delivering bespoke commercial and transport insurance solutions across Australia, with over 35 years of experience in the transportation industry. We pride ourselves on truly understanding our clients' operations and exposures, tailoring coverages to fit their specific needs, and...

  • Claims Consultant

    2 weeks ago

    Adelaide CBD, Australia Marsh Full time

    **Claims Consultant** **What can you expect?** JLT Risk Solutions Pty Ltd (a business of Marsh & McLennan Companies) is the appointed Scheme Manager to the Local Government Association Mutual Liability Scheme (LGAMLS). The LGAMLS provides the broadest and most extensive civil liability protection to its members which are Local Government Councils and...

  • Junior Claims Consultant

    2 weeks ago

    Greater Adelaide SA, Australia CTC Full time

    Join a passionate team who love what they do - Excellent Culture - Permanent, full time role Join one of the largest Insurance Broking Agencies claims team with opportunities to learn and grow your career located on the outskirts of the CBD. **The role: Junior Claims Consultant**: - Assist the Claims Manager to effectively and pro-actively manage claims...