Ndis Support Coordinator

iChoose Support Coordination is a local registered NDIS provider that works to empower our clientele to gain confidence and control.

At iChoose Support Coordination our values are:

- Trust - Building relationships and providing assurance
- Respect - Accepting out clients for who they are
- Support - Choice and control in day-to-day supports
- Change - Embracing positive changes to raise awareness and remove barriers
- Quality - Client needs is a primary focus

We currently have a vacancy for a Support Coordinator. The role is full-time (Mon-Fri).

**iChoose is seeking an experienced Support Coordinator to**:

- Think outside the box and work resourcefully with NDIS participants to maximise their NDIS support budget to achieve their goals.
- Assist participants to gain access to mainstream or community services such as housing, education, transport, health.
- Build participant capacity so they can exercise greater choice and control and develop skills for increased independence in directing services and supports in the longer term.
- Attend home and community visits to connect, build relationships and capacity, and ensure that the quality and value of the supports received meets expectations.
- Ensure all necessary paperwork including case file notes and reporting are completed in a timely manner to comply with NDIS and sector requirements.
- Advocate for individuals and their families with dignity. Communicating their goals and aspirations to their stakeholder team and the National Disability Insurance Agency.

**Attributes Required**:

- Knowledge of disability services, NDIS and inclusion principles, as well as a thorough understanding of mainstream and community services or the ability to quickly acquire knowledge.
- Ability to identify barriers to supports and highly developed skills in working within complex family situations to assist in the achievement of participants goals.
- Solid understanding of the impact of disability pertaining to the individual as well as their family and stakeholders.
- Well-developed communication and interpersonal skills including the ability to manage conflict and resolve/mediate as required.
- Ability to work with a high busy caseload of participants, meet deadlines and prioritise as required.
- Ability to positively represent the organisation and to connect with, build and maintain networks/relationships in the community which maximise use of available resources and enhance positive outcomes.
- The ability to work autonomously by managing your own workload as well as the ability to contribute to the Support Coordination team.
- Strong technology-based skills including client information management system and Microsoft Office suite of products.
- Ability to work both autonomously and collaboratively with team members and external stakeholders to facilitate seamless service to participants.

**Qualifications, skills and experience**
- Qualifications in Community Services or similar (mandatory)
- Experience in a similar role (mandatory)
- Blue card and NDIS Worker Screening (mandatory)
- Experience with Microsoft Suite (mandatory)
- First Aid and CPR certificates or ability to obtain
- Current driver’s license
- Reliable vehicle & comprehensive car insurance

**To Apply**:
Attach a copy of your current resume/CV and cover letter to register your interest in the position. The cover letter should be no more than 2 pages and outline how you meet the required attributes within the context of the role.
- **Applications close Friday 18 October 2024 but shortlisting and interviewing will commence immediately, and the role may be appointed prior to the close date so do not delay in applying.**_

Work Location: In person

Application Deadline: 18/10/2024