Operations Manager

3 days ago

Leederville, Australia Iconic Property Services Pty Ltd Full time

Competitive Industry base Salary + Superannuation + Car Allowance + Fuel card + Phone + Computer

Iconic Security Services PTY Ltd require an experienced Operations Manager for the daily running and account management of our corporate and retail section, you must be ready for a new challenge and opportunity. Ideally you will have managed complex and volumed workloads whilst operating in the Security Industry, however applicants from other industry sectors are strongly encouraged to apply. Due to our rapid expansion, you will provide visible leadership to the WA business and work closely with our Regional Operations Manager and General Manager.

Substantial experience providing team leadership and people management to at least 20+ persons

Demonstrated experience providing strategic and operational advice to Tier 1 clients and senior management

Excellent communication and negotiation skills

Engaged customers, providing operational development, supported growth and process innovation across security-based solutions

Built strategic partnerships with customers

Managed and continuously achieved contractual key performance indicators

Strong appreciation for quality processes and Work Health and Safety

Good knowledge of the Security Industry and the Security Services Industry Award (SSIA)

**Responsibilities include but are not limited to**:
Provide direct client liaison

Manage front-line operational complexities such as employee training and performance management

Develop detailed Site Operating Procedures

Deliver high quality reports, both internal and external

Drive and support a culture around Work Health and Safety

Provide accurate employee scheduling and account management

**To be considered for this position you must have**:
Relevant tertiary qualifications or demonstrated competencies

Business Degree or similar (desirable) or pursuing a bachelor’s or master’s degree in a field.

Minimum five (5) years management experience - Essential

WA Security Licence (desirable)

Advanced or Intermediate proficiency in Microsoft Office Suite of programs (including Word, Excel, PowerPoint, Publisher).

At Iconic you must take the time to listen, understand client requirements and then provide guidance every step of the way.

Our key values are established in the following areas:
Maintaining highest standards of excellence through training and communications

Ongoing mentorship programs

Ensure personal accountability and responsibility

Promoting employee reward and recognition to build a culture of greatness

A firm appreciation and focus for our National Heritage

The role of Operations Manager is very demanding and requires an individual who can manage high customer expectations and possess the ability to work well under pressure.

If you are seeking a supported role and development opportunities, whist having autonomy away from the typical 9 - 5 job, this is the opportunity you have been waiting for

**Salary**: $100,000.00 - $120,000.00 per year

Schedule:

- Afternoon shift
- Day shift
- Morning shift

Application Question(s):

- How many years of people management experience do you have?

**Experience**:

- Operations Manager: 5 years (required)

Licence/Certification:

- Security Licence (required)

Work Location: One location

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