Housing Services Officer

2 weeks ago

Melbourne, Australia Department of Families, Fairness and Housing Full time

THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.
Housing Services Officers are part of a network of community workers an organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
ACCOUNTABILITIES INCLUDE
- Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
- Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).

Please open the position description to read more.
COVID-19 VACCINATIONThe department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.
A SPECIAL MEASURE PROVISION APPLIES TO THIS ROLEThe Equal Opportunity Act 2010, provides for lawful 'Special Measure' provisions, therefore the following has been applied to this role. This is a Prioritised role -- If you are a person with Aboriginal and Torres Strait Islander background, you are encouraged to apply. The department will give you priority consideration, as per the Special Measures provision of the Equal Opportunity Act 2010.
HOW TO APPLY

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