Housing Services Officer, Box Hill

6 days ago

Melbourne, Australia Department of Families, Fairness and Housing Full time

Location: Melbourne | Eastern Metropolitan

Job type: Full time

Organisation: Department of Families, Fairness and Housing

**Salary**: $72,751 - $88,336

Occupation: Community Services

Reference: VG/DFFH/COPL/380936

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

**THE ROLE**

This role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of housing advice and assistance that may include:

- Managing and maintaining tenancies
- providing support and information on services
- identifying and assessing Victorians' housing needs and their eligibility for services
- allocating rental properties to eligible applicants
- visiting and working with tenants to resolve tenancy issues
- ensuring maintenance work is carried out on tenants' homes.

**ACCOUNTABILITIES INCLUDE**
- Assess client's needs and provide comprehensive advice on housing options from a range of established policy, procedures and standards.
- Make appropriate referrals to internal or external support service providers in order to assist clients with their short-term housing needs.
- Prepare routine cases with well-established procedures and represent the department at tribunals.

**Please open the position description to read more.**

**VACCINATION REQUIREMENTS POLICY**

The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy**(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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