Housing Officer

**Introduction**:
**Join us and share our Vision**:
‘All people affordably housed in neighborhoods that support life opportunities’

Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging. We own and/or manage more than 7,000 homes, accommodating over 8500 tenants across Victoria, Tasmania, South Australia, New South Wales and Western Australia.

We provide a culture that supports individuals to be their best, with opportunities for personal and career development. We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders.

**Description**:
The Opportunity

We have vacancies for two Housing Officers to provide our residents with housing-related services to support their tenancy whilst also achieving the outcomes of our organisation.

The position will deliver quality tenancy management services and will manage relationships constructively with clients to achieve sustainable tenancies, which will enhance opportunities for our residents to achieve quality life outcomes. The role will also work closely with the property team and our community development staff.

Both positions are full-time ongoing roles based in Preston. The role will ideally suit a person who seeks better work-life balance and is passionate about delivering good client service, can work collaboratively within a small team, is resilient and grounded in quality practices and can adhere to our organisational values.

Download a copy of the Position Description here.

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Previous unsuccessful applicants need not apply.

**Skills and Experiences**:
**About You**:

- Experience or knowledge in working with people that are at risk of homelessness or have other complex issues.
- Sound knowledge of tenancy and disability legislation and frameworks and how it relates to housing.
- Degree in Social Sciences, housing, Public Sector Management, Social Work or related disciplines or equivalent experience
- Well-developed written and oral communication skills, including mediation and conflict resolution.
- Well-developed organisational skills, including the ability to manage competing priorities.
- A team player with the capacity to function autonomously.
- Experience in managing a sizeable portfolio of tenancies in public/community or private sector housing.
- Knowledge and experience in the use of Microsoft Office and the capacity to use/ learn new systems and databases, such as a housing management database

Desirable
- Knowledge of legislation and regulatory frameworks relating to housing such as the Residential Tenancies Act Victoria.
- Knowledge of the Community Housing Sector and/or property industry and tenancy management practices.
- Experience dealing with complex and challenging housing management issues including eviction and court proceedings.

What we offer in return
- A day off on your birthday
- Flexible working arrangements
- Salary Packaging for living expenses, meal, and entertainment expenses
- Excellent career development opportunities
- Recognition program
- Salary Continuance Insurance
- 16 weeks paid parental leave
- Agree and undergo any other employment screening as required by Housing Choices - including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker (this will be as applicable based on the state location and/or function of the role)
- Agree and comply with Child Safety policies and procedures
- Provide a current driver’s license and willingness to travel across Housing Choices’ locations, if and as required.
- Provide evidence of current and full COVID-19 vaccination status or have a valid proof of medical exemption - we are covered by COVID-19 vaccine mandates in most of the States we operate in

For an informal discussion about the role, please contact Debb Pask on 03 8636 9427