Youth Services Support Officer

7 days ago


Melbourne, Australia Whitehorse City Council Full time

**$39 pe hour + 11.5% Superannuation**:

- **Part Time Contract for 12 months**:

- **Engage with young people**

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and IntegrityLong Term Financial Sustainability**The role**:
The purpose of this role is to contribute to the delivery of Council’s Youth Services Team (YST) (branded as Youth ConneXions) goals and objectives through engagement with young people, research, planning, program design and delivery, in addition to supporting delivery outlined in the Youth Services implementation plan (2024-27).

This position will take responsibility for the following key responsibilities, objectives, and strategies, and where required, will also support other YST members to deliver their positional responsibilities and objectives.

**About you**:
To be considered for this position you will have:

- Relevant qualification in youth work, social work or a related field and Experience in roles which requires an understanding of issues relating to families and young people.
- An ability to effectively and sensitively engage with, consult and support young people.
- An ability to collect and collate data, provide data analysis and provide information to leadership to assist in decision making.
- Knowledge of social media platforms and how to effectively manage use of them.
- Understanding of youth engagement and participation strategies and current trends/needs.
- A strong proven ability to high level administrative functions to support leadership with the preparation of partnership contracts, as well as the monitoring and management of contracts.Excellent interpersonal skills and the ability to work with other staff across Council, as well as counterparts within other levels of government and youth organisations.**In return, we will offer**:
**The ability to make a difference -**Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

**Great working conditions**- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

**An extensive Health and Wellbeing offering**- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

**Transformation**:

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

**Reward & Recognition -**extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.

**Further Information**:
Further information is available from Frank Perrone on 9262 6383. To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by 25 May 2025.

**Come and join the transformation**
- Download the Position Description: _

Youth Services Support Officer
- City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all. _
- Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.ABOUT US
- The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities.

Whitehorse City Council provides mor



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