Health Liaison Officer- My Home Hospital

2 weeks ago

Adelaide CBD, Australia Medibank Full time

**About us**

Wellbeing SA’s My Home Hospital program bought to you by Calvary and Medibank in an exciting joint venture to deliver and grow one of Australians largest hospital from home programs. Through the support of the South Australian Government, Wellbeing SA’s My Home Hospital’s vision is to provide better healthcare outcomes for all our patients in a way that best suits their needs. With the help of a dedicated and highly skilled team, we aim to deliver a higher proportion of acute hospital care in the comfort of patient’s homes providing them greater comfort, experience and choice.

**A unique opportunity to influence positive change in healthcare**:
To add to our dynamic team, we are looking for an experienced Health Liaison Officer to come and join us.
By combining your customer service expertise and skilled clinical experience, your purpose will be to help build My Home Hospital into the largest virtual hospital in Australia. This will be done in collaboration with various medical professionals and organisations.

**Your responsibilities will include**:

- Building relationships with hospitals, doctors, referring organisations and agencies to facilitate services to consumers/clients
- Identify Business Development opportunities to grow My Home Hospital
- Using your clinical expertise to ensure a smooth transition from hospital to home for consumers
- Managing compliance in line with relevant discipline and industry codes, competencies, standards, and acts
- Assisting in the development and participation in programs, initiatives, and organisation of employees to achieve specific goals
- Record and process clinical and administrative information in an accurate and timely manner
- Participating in staff orientation, education, emergency procedure updates and appraisal programs

**About you**:
A qualified nurse or health practitioner, you will have excellent communication and people skills, and build relationships with ease. Your ability to problem solve efficiently and quickly enables you to reach tangible outcomes. Your empathetic caring and trustworthy nature has been developed from previous experience in a hospital/ community setting. You will work autonomously and as an integral part of the MHH team.

**More about you**:

- You will be a qualified nurse with a minimum of 2 years’ experience
- Passionate about health, you aim to provide care and respect all cultures
- Your good eye for detail enables you to analyse clinical data, reports and process improvements
- You bring exceptional stakeholder management skills, with the ability to consult, engage and influence across diverse stakeholder groups
- Strong technological ability and knowledge of patient management systems

Knowledge of the broader Health system in SA including General Practice will be highly regarded.

**This role will be offered as 0.6 FTE Monday to Friday.**

We value the knowledge and contribution of Aboriginal and Torres Strait Islanders and are working hard to create an inclusive workplace and develop Indigenous careers. We're also committed to supporting better accessibility for our people. If we call you to discuss this role, you'll also get the opportunity to chat about any adjustments that will allow you to be your best in the role.

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