Customer Service Team Leader

4 days ago

Sydney, Australia Stramit Full time

Welcome to Stramit We are so glad you are taking the time to understand more about this opportunity we currently have and why we think you should come and work with us Simply put (Although we are far from simple) Stramit is one of Australia’s leading manufacturers and suppliers of roll formed steel building products. We have 16 sites across Australia, full of exceptional people and are proud to provide customers with exceptional products and services.

Are you our next Customer Service Team Leader for our Erskine Park site? Keep reading to find out more

**Main Responsibilities, Key points about this role**:

- Supporting 4 sites (virtually) based in the Erskine Park office, leading a team of 12
- True leader and collaborator who can work well with a fantastic and engaged team
- Tech savvy skillset with the ability to troubleshoot minor issues
- Manage people’s information and communication
- be able to have tough conversations
- Work to set KPIs
- Ability to support the team by getting on the tools when required

Due to the nature of this role, we require someone to be office based, Mon-Fri 730am-330pm (no WFH opportunity)

**To be considered for this role, we need from you**:

- Experience in Team lead position in a customer service environment of minimum 10 direct reports
- Team player attitude with strong focus around keeping a team engaged and being a hands on leader
- Tech savvy
- Proactive individual with a safety mindset
- Reporting, meetings and driving cross functional engagement
- Interest in career development/growth with Stramit and Fletcher Building

**Most important partwhy work with us? What's in it for you?**

No matter who you are, if you have the drive and commitment to make a difference, you’ll have a bright future with us. Whether in the factory, on the road, or in the office, you’ll be working with the best in the industry. You’ll be part of a supportive team continually finding better ways to do things - all aimed at making it easier for our customers to get the job done. We are proud to offer:

- Parental Leave policy. Primary carers receive full base pay for 26 weeks or receive 50% of full pay over 52 weeks. Secondary carers receive 4 weeks of full pay.
- 5 additional leave days ‘New Parent Leave’ for primary and secondary carers during their first year back at work
- Strong Inclusion and diversity commitment to our team members including Gender affirmation leave (10 days), LGBTQ+ Rainbow Tick accreditation.
- We welcome first-time job seekers and youth through our targeted recruitment campaigns and partner with government and community groups to attract people.
- Stramit+ app, FULL of fantastic discounts at Coles, Woolworths and popular retailers as well as health and wellness access.
- Know someone who would be great at Stramit? Refer them to us and be rewarded with $750* (T’s & C’s apply)
- Full training, the latest technology and tools of the trade to support your success at Stramit

  • Supermarket Team Leader

    2 weeks ago

    Sydney, Australia Retail Team Leader Opportunities Full time

    **Team Leader** We are a supermarket business that operates in the Western Sydney region and are looking for an experienced and exceptional Team Leader to join our team on a Full-Time basis. The positions reports directly to the Director. We have 4 retail stores around Sydney that specialises in Indian/ Sri Lankan and Asian produce & goods that are enjoyed...

  • Team Leader Cadastral Development

    1 week ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Team Leader Cadastral Development - Grade 9/10** **Work Type: Temporary up to 4 years** **Location: Bathurst or McKell** **Closing date: 24th July 2025 [9:59am]** **About the organisation** Spatial Services, a division of the Department of Customer Service is the key provider of spatial land information services in New South Wales. Spatial Services'...

  • Team Leader, Operations

    1 week ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Team Leader, Operations (P&C Contact Centre)** - DCS Clerk Grade 7/8 ($101,947 to $112,849 plus superannuation) - Permanent, full-time opportunity Do you have a passion for people and a desire to lead a collaborative team in a dynamic HR environment? If so, then this is the opportunity for YOU! **About the Opportunity**: An exciting opportunity has...

  • Registry Team Leader, Certificates

    1 week ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Registry Team Leader, Certificates x2** **Clerk Grade:7/8** **Employment Type: 2x vacancies: 1x Ongoing, Full-time, 1x Temporary (3-years), Full-time** **Location : Principally office based in Pyrmont, Sydney with limited hybrid working arrangements.** **This role leads one of two Certificates teams within Certificate Production Services in the NSW...

  • Team Leader, Incident Coordination and Response

    2 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Team Leader, Incident Coordination and Response** - Role type: Temporary up to 2 years Opportunity - Salary: DCS clerk grade 9/10, annual base salary starting at (HR will input wage) plus employer’s contribution to superannuation and annual leave loading - Location: Sydney About Us: The Department of Customer Service (DCS) is transforming the way NSW...

  • Customer Service Team Leader

    2 weeks ago

    Sydney, Australia Carnival Full time

    Well established company with a good culture and credible brand presence - Showcase your team leadership and customer service skills - Full work from home role with some office as required Princess Cruises is excited to announce that we are recruiting! With this comes a tremendous opportunity for an individual who wants to take the next step up in their...

  • Customer Service Team Leader

    2 weeks ago

    Sydney, Australia OneStop Full time

    **Why choose OneStop?** Established in Sydney in 2002, OneStop has grown to support organisations across the globe, connecting people, goods & technology. Our mission is to deliver seamless, secure, real-time data fuelled connections that power the logistics of delivery. We strive to modernise the movement of goods and provide supply chain participants...

  • Customer Service Team Leader

    2 days ago

    Sydney, New South Wales, Australia Smartgroup Corporation Full time $90,000 - $120,000 per year

    Why Smart?Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.Working at Smart offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you...

  • Team Leader-customer Service

    4 days ago

    Sydney, Australia Pact Group Full time

    Company Description Pact Group’s Contract Manufacturing Division manufactures across several operational sites and supplies a wide range of homecare and Personal-Care categories to all the major retailers and global FMCG brand owners **Job Description**: **About this opportunity** In leading the Customer Service team, you will perform a pivotal role as...

  • Customer Services Team Leader

    1 week ago

    Sydney, Australia DAB-Jones Lang LaSalle (NSW) Pty Ltd Full time

    **Shaping the future of real estate for a better world!** At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better,...