Office Coordinator/housekeeping Supervisor
5 days ago
Yes Hospitality was established in 2005. The main operation based in Melbourne’s Docklands precinct, the company has grown to include serviced apartments and hotels throughout Melbourne. Our solution of services, encompassing hotel/ apartment cleaning as well as a division of commercial cleaning, provides the outsource market with a real alternative to the competition.
Yes Hospitality Group is looking for an Office Coordinator/ Team Leader to join its team. The Office coordinator will be responsible for managing and leading the team and complying with YHG's standards.
We are currently recruiting for a number of permanent part-time Office Coordinator role that are available in a 5-star hotel.
Our client is based in CBD. This is a great opportunity for someone who wants to expand and secure their career in the hospitality industry.
**Key Responsibilities**
- Responsible for daily signing in and out of all worksheets and all keys to associates
- Control rooms cleaning flow and return
- Allocation of rooms for staff
- Ensure that any complaints are dealt with in a professional manner. Take immediate corrective action and ensure that all complaints are passed onto a supervisor or Executive Housekeeper.
- Communicate daily with Front Office, and related departments for all requirements. Ensure that prior work is carried out.
- Responsible for providing reports
- Communicate daily with staff members and supervisors information, which is designated from the Housekeeping office.
*
- Ensure that the team is cleaning and maintaining the guest rooms and common areas to YHG's highest standards.
- Able to clean rooms when the level of occupancy is low
- Inspect all assigned areas to ensure that the standards are met and maintained
- Regularly taking inventory of cleaning supplies and ordering stock as needed
- Handle guest concerns promptly, communicating with others where necessary
- Able to update and send housekeeping reports to management
- Monitor the Quality Assurance practices
- Oversee workplace health and safety procedures
**What we need from you**
- Experience as a housekeeping coordinator experience in a busy hotel
- Experience in working with Oracle Suite 8
- Proven time management skills and the ability to quickly identify issues and find solutions
- A can do attitude
- Professional approach
- Leadership qualities
**Job Type**: Part-time
Part-time hours: 38 per week
Pay: $25.00 per hour
Schedule:
- Afternoon shift
- Monday to Friday
- Morning shift
- Rotating roster
- Weekend availability
Supplementary Pay:
- Penalty rates
Ability to commute/relocate:
- Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Office administration: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
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