Team Leader/supervisor

5 days ago

Adelaide, Australia 48 Flavours Full time

**Team Leader - 48 Flavours**

Join our vibrant team at 48 Flavours, with locations across Adelaide CBD, Trinity Gardens, Paralowie, Henley Beach, Hyde Park, and Fulham Gardens. We're seeking outgoing, self-motivated individuals who thrive in customer-facing roles and want to be part of our dynamic, fast-growing business.

**About the Role**

We are looking for customer service gurus You’ll need to be confident and have proven experience in delivering exceptional customer service, as our customers are our top priority.

The role involves:

- Serving gelato
- Stock management
- Handling payments
- Preparing takeaway orders
- Maintaining store cleanliness
- Opening and closing the store

You will report to the owner, Operations, or Store Manager and assist in managing a small team, ensuring outstanding customer service and efficient store operations. You’ll need to be good at managing your time and staying organised to do well in this role.

**What We’re Looking For**

We need someone who is:

- **Confident and Sociable**: Comfortable engaging with customers, ensuring a positive in-store experience.
- **Customer-Centric**: Passionate about delivering exceptional service, with a knack for problem-solving and handling customer concerns.
- **Quick on Your Feet**: Able to multitask and troubleshoot in a fast-paced environment.
- **Flexible Availability**: 15-30 hours per week, including weekdays, late nights, and weekends. Availability during the festive and summer periods is essential.

Why Join Us?
- **Casual Position**: Enjoy flexible working hours that fit your lifestyle.
- **Award Rates**: Competitive pay under the Fast-Food Industry Award rates.
- **Inclusive Environment**: We value diversity and encourage people of all backgrounds and age groups to apply.

How to Apply
- **Cover Letter**: Explain your customer service background, relevant skills, and how you would use them in this position.
- **Availability**: Indicate your weekly schedule and preferred store location.
- **Optional Video Message**: Introduce yourself and tell us why you’re a great fit for our team.
- Note: Weekend availability and availability during the festive and summer periods are essential for this role. Only applicants who provide a cover letter as requested will be considered._

**Job Type**: Casual

Pay: $23.24 - $49.21 per hour

Expected hours: 15 - 30 per week

**Benefits**:

- Employee discount

Work Location: In person

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