Quality Assurance Specialist

3 days ago

Sydney, Australia Dual Australia Full time

Sydney

Well-established global underwriting agency
Flexible work environment with a focus on work/life balance
Join a hardworking and ambitious team

About DUAL

Driven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers.

Since our business was founded in 2004, we have had a strong entrepreneurial spirit that runs through every part of our business. We empower our people to develop products, services and processes that deliver consistently for our partners. As a company we’re known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events. Whatever you are looking for in a career, we want to help you do more.

**Our philosophy is simple**: we genuinely put people first and want our people to be the healthiest and happiest they can be, at work and at home. We aim to attract and retain the best talent, and support them to achieve their aspirations. It’s how we grow our business and keep one step ahead of our competitors.

About the Role

We are looking for a full time Quality Assurance Specialist to join our Asia Pacific General Counsel team. Reporting to the General Counsel/ Chief Risk Officer - Asia Pacific, this role will be responsible for the strengthening of the Insurer Contract Process with internal stakeholders and actioning Project initiatives in conjunction with our Underwriting and Compliance teams.

**The role will see responsibility for**:
Ensuring quality assurance in the implementation of contract details in systems
Management and monitoring of contract checklists to ensure completion
Follow up of stakeholders on any outstanding aspect of the contracts, including outstanding contract endorsements and finalising responses with the UK broker and Insurers
Draft and issue of Underwriting Directives to the internal Underwriting teams communicating any Insurer Contract changes
Update of internal Underwriting Guidelines and obtaining relevant Insurer and/or Underwriting Management approval prior to communication to the Underwriting teams
Providing reports as requested, and to keep the Risk and Compliance Committee and Senior Management informed of the operation and progress of contract processes and projects

About You

You will be a strong communicator with the ability to articulate complex concepts. With a high attention to detail and the demonstrated confidence to engage with internal and external stakeholders at all levels, you will have a proven track record of embedding high professional standards and best practice into an organisation.

Salary and Benefits

How to Apply

Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.

Find out more

To find out more about DUAL Australia including who we are, what we’re up to and what we’re about, head to the DUAL Australia website or visit us on our LinkedIn page.

EEO Statement

Help us think differently. As a business we’re on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.

  • Quality Assurance Specialist

    5 days ago

    Sydney, Australia TAL Full time

    Company Description Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...

  • Quality Assurance Engeniir

    3 days ago

    Sydney, Australia Ampersand Full time

    **12 Month Contract + view to extend** **Pay: $550 - $750 / day + super** **Location: Sydney CBD & WFH (Hybrid)** **Primary purpose of the role**: Lead and contribute to the resourcing, implementation and review of large and or complex quality assurance projects and activities including compliance monitoring, issue resolution and reporting to provide...

  • Quality Assurance

    1 week ago

    Sydney, Australia Keegan Adams Full time

    Global Financial Services business with a superb reputation. - Will suit call centre experience from stockbroking OR QA exp from call centre - $71,825 | Mandarin and English skills required + fun & supportive team! **The Company**: An exciting opportunity has recently become available to step up into a Quality Assurance role within the Client Service team...

  • Quality Assurance Specialist

    1 week ago

    Sydney, New South Wales, Australia Athena Home Loans Full time $80,000 - $120,000 per year

    Meet Athena, the Home Loan WreckerAthena Home Loans burst into the industry in 2019 to shake things up and change home loans for good.We're reimagining home loans and showing Australia there's a lender on their side. Home loans are all we do. We continue to rewrite the rules of home lending, creating tools, products and policy that put the power back in our...

  • Quality Assurance Specialist

    18 hours ago

    Sydney, New South Wales, Australia Athena Full time $90,000 - $120,000 per year

    Meet Athena, the Home Loan Wrecker Athena Home Loans burst into the industry in 2019 to shake things up and change home loans for good.We're reimagining home loans and showing Australia there's a lender on their side. Home loans are all we do. We continue to rewrite the rules of home lending, creating tools, products and policy that put the power back in...

  • Quality Assurance Specialist

    6 days ago

    Sydney NSW, Australia Athena Mortgage Full time $80,000 - $120,000 per year

    Meet Athena, the Home Loan WreckerAthena Home Loans burst into the industry in 2019 to shake things up and change home loans for good.We're reimagining home loans and showing Australia there's a lender on their side. Home loans are all we do. We continue to rewrite the rules of home lending, creating tools, products and policy that put the power back in our...

  • Quality Assurance Specialist

    13 hours ago

    Sydney NSW, Australia Athena Mortgage Full time $90,000 - $120,000 per year

    Meet Athena, the Home Loan WreckerAthena Home Loans burst into the industry in 2019 to shake things up and change home loans for good.We're reimagining home loans and showing Australia there's a lender on their side. Home loans are all we do. We continue to rewrite the rules of home lending, creating tools, products and policy that put the power back in our...

  • Quality Assurance

    3 days ago

    Sydney, Australia Carnival Full time

    Our Holland America Line & Seabourn brands have a fantastic opportunity for a **Quality Assurance & Training Specialist** to join our close-knit and passionate team! This role will see you driving the quality and continuous improvement of our AU Customer Service team by leading our Quality Assurance program and developing and facilitating training sessions...

  • Quality Assurance Specialist

    6 days ago

    Sydney, New South Wales, Australia B & K Consulting Full time $90,000 - $120,000 per year

    Take full control of your qulaity assurance career with tailored training and direct partner engagement.You'll choose the development that suits you best, whether that's deepening your technical expertise or branching into broader advisory skills. With superior systems at your disposal, you'll spend less time on admin and more on strategic work that moves...

  • Quality Assurance Specialist

    2 weeks ago

    Sydney, Australia Unilever Full time

    Who we are - On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Our products range from 400+ brands which include Lipton, Dove, Lynx, Omo, Surf alongside innovative, and purpose-led brands like Ben & Jerry’s, Streets, Continental and many more, giving us a unique place in the lives of...