Quality Assurance Specialist
3 days ago
Sydney
Well-established global underwriting agency
Flexible work environment with a focus on work/life balance
Join a hardworking and ambitious team
About DUAL
Driven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers.
Since our business was founded in 2004, we have had a strong entrepreneurial spirit that runs through every part of our business. We empower our people to develop products, services and processes that deliver consistently for our partners. As a company we’re known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events. Whatever you are looking for in a career, we want to help you do more.
**Our philosophy is simple**: we genuinely put people first and want our people to be the healthiest and happiest they can be, at work and at home. We aim to attract and retain the best talent, and support them to achieve their aspirations. It’s how we grow our business and keep one step ahead of our competitors.
About the Role
We are looking for a full time Quality Assurance Specialist to join our Asia Pacific General Counsel team. Reporting to the General Counsel/ Chief Risk Officer - Asia Pacific, this role will be responsible for the strengthening of the Insurer Contract Process with internal stakeholders and actioning Project initiatives in conjunction with our Underwriting and Compliance teams.
**The role will see responsibility for**:
Ensuring quality assurance in the implementation of contract details in systems
Management and monitoring of contract checklists to ensure completion
Follow up of stakeholders on any outstanding aspect of the contracts, including outstanding contract endorsements and finalising responses with the UK broker and Insurers
Draft and issue of Underwriting Directives to the internal Underwriting teams communicating any Insurer Contract changes
Update of internal Underwriting Guidelines and obtaining relevant Insurer and/or Underwriting Management approval prior to communication to the Underwriting teams
Providing reports as requested, and to keep the Risk and Compliance Committee and Senior Management informed of the operation and progress of contract processes and projects
About You
You will be a strong communicator with the ability to articulate complex concepts. With a high attention to detail and the demonstrated confidence to engage with internal and external stakeholders at all levels, you will have a proven track record of embedding high professional standards and best practice into an organisation.
Salary and Benefits
How to Apply
Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.
Find out more
To find out more about DUAL Australia including who we are, what we’re up to and what we’re about, head to the DUAL Australia website or visit us on our LinkedIn page.
EEO Statement
Help us think differently. As a business we’re on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.
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