Quality Assurance Specialist

12 hours ago

Sydney, New South Wales, Australia Athena Full time $90,000 - $120,000 per year

Meet Athena, the Home Loan Wrecker 

Athena Home Loans burst into the industry in 2019 to shake things up and change home loans for good.

We're reimagining home loans and showing Australia there's a lender on their side. Home loans are all we do. We continue to rewrite the rules of home lending, creating tools, products and policy that put the power back in our customers' hands. Athena has been recognised amongst multiple consumer lending and industry awards including Canstar Outstanding Value and Innovation Excellence awards, RateCity and Mozo awards, and Fintech Lender of the year and made AFR Boss best places to work list.

If you're looking to shake things up and make a difference in a diverse, unified team with no elbows, we'd love to hear from you.

At Athena, we're on a mission to help Aussies pay off their home loans faster. The Quality Assurance Specialist sits within our Credit and Risk team and plays a key role in ensuring our credit decisions are accurate, compliant and aligned with Athena's lending standards and risk appetite.

The Role

  • Review and assess credit applications (pre- and post-funding) to ensure they meet Athena's lending guidelines and compliance requirements.
  • Identify policy breaches, process gaps, or potential risks through structured quality reviews.
  • Facilitate coaching with credit assessors for process or compliance improvements and work with the operational teams to identify upskilling opportunities
  • Work with the Operational and Compliance teams to monitor and report suspicious transactions to AUSTRAC.
  • Maintain QA records, monitor trends, and contribute to regular reporting for senior management.
  • Collaborate closely with the Credit, Operational Risk and our Compliance teams to support risk mitigation and process improvement initiatives.
  • Contribute to the continuous improvement of Athena's credit policies, procedures, and training frameworks.
  • Foster a culture of open risk discussion, continuous learning, and accountability.

Who we're looking for?

  • You have 2+ years' experience in Quality Assurance, Credit Operations or Risk. 
  • You bring strong knowledge of residential mortgage lending and credit assessment principles.
  • You're skilled at identifying issues and providing constructive feedback to help others grow.
  • You thrive in a dynamic, fun, and purpose-driven environment.
  • You demonstrate a high-level attention to detail with strong analytical and problem-solving abilities
  • Ability to work independently and collaboratively with cross-functional teams
  • You get energy from helping Customers and saving them a bucketload.
  • You have excellent written, oral and interpersonal communication skills

Benefits & Perks

  • Inclusive, Flexible and casual working environment
  • Hybrid working with HQ Anchor Days in award winning office space
  • Wellbeing program to support your physical, mental, social and financial health
  • Perks program with access to discounts to every day expenses
  • Fantastic team culture with monthly events

You'll be joining an experienced team, passionate about being best in class in everything we do. We have a relaxed and fun atmosphere where you can bring your unique self and skills to help us all grow as a team. Be great, be you, play nice.

At Athena we are committed to a workplace that embraces diversity, equality, and inclusion. Athenians are free to let their own brand of freak fly.

Please be sure to add to your contact list to ensure delivery of all correspondence from us.

  • Quality Assurance

    3 weeks ago

    Sydney, New South Wales, Australia Allianz Australia Full time

    Quality Assurance & Contract Compliance SpecialistQUALITY ASSURANCE AND CONTRACT COMPLIANCE SPECIALIST – PERSONAL INJURY – SYDNEY or CHARLESTOWNAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. Allianz Australia is a leading global insurance and asset management brand. We hire the very best people...

  • Quality Assurance

    3 weeks ago

    Sydney, New South Wales, Australia Allianz Australia Full time

    Quality Assurance & Contract Compliance SpecialistQUALITY ASSURANCE AND CONTRACT COMPLIANCE SPECIALIST – PERSONAL INJURY – SYDNEY or CHARLESTOWNAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. Allianz Australia is a leading global insurance and asset management brand. We hire the very best people...

  • Quality Assurance Officer

    3 weeks ago

    Sydney, New South Wales, Australia Coles Group Full time

    Quality Assurance Officer - Chef Fresh - BanksmeadowJoin to apply for the Quality Assurance Officer - Chef Fresh - Banksmeadow role at Coles GroupQuality Assurance Officer - Chef Fresh - BanksmeadowJoin to apply for the Quality Assurance Officer - Chef Fresh - Banksmeadow role at Coles GroupGet AI-powered advice on this job and more exclusive features.From...

  • Quality Assurance Clerk

    3 weeks ago

    Sydney, New South Wales, Australia Redox Ltd Full time

    Quality Assurance Clerk | South-West SydneyQuality Assurance Clerk | South-West Sydney1 day ago Be among the first 25 applicantsThis range is provided by Redox Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$55,000.00/yr - A$62,000.00/yrDirect message the job poster from Redox...

  • Senior Quality Assurance Manager

    3 weeks ago

    Sydney, New South Wales, Australia Capstone Full time

    Capstone Sydney, New South Wales, Australia Senior Quality Assurance Manager Capstone Sydney, New South Wales, Australia This range is provided by Capstone.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range A$200,000.00/yr - A$260,000.00/yr Direct message the job poster from Capstone Our...

  • Quality Assurance

    3 weeks ago

    Sydney, New South Wales, Australia GN Group Full time

    Quality Assurance & Regulatory Affairs AssociateJoin or sign in to find your next jobJoin to apply for the Quality Assurance & Regulatory Affairs Associate role at GN GroupQuality Assurance & Regulatory Affairs AssociateJoin to apply for the Quality Assurance & Regulatory Affairs Associate role at GN GroupDo you thrive in a fast-paced environment where...

  • Quality Assurance Officer

    4 days ago

    Sydney, New South Wales, Australia Medicins Legale Full time $60,000 - $80,000 per year

    Quality Assurance Officer – Medical Reports About us: Medicins Legale is the leading medico-legal firm in the personal injury and workers compensation industry. We are 100% Australian owned and have been delivering high-quality medical assessments and reports for more than 15 years. With a strong commitment to accuracy, professionalism and service, we are...

  • Quality Assurance Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Device Technologies Full time

    OverviewQuality Assurance Specialist role at Device Technologies. 12-month parental leave cover. Located in Sydney, Australia.ResponsibilitiesAdminister Quality Management System for the business and relevant entitiesManage quality documentation to meet the organization's needs in compliance with ISO 9001 requirementsPerform internal audits as a Lead Auditor...

  • Quality Assurance Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Device Technologies Full time

    OverviewQuality Assurance Specialist role at Device Technologies. 12-month parental leave cover. Located in Sydney, Australia.ResponsibilitiesAdminister Quality Management System for the business and relevant entitiesManage quality documentation to meet the organization's needs in compliance with ISO 9001 requirementsPerform internal audits as a Lead Auditor...

  • Quality Assurance Manager

    4 weeks ago

    Sydney, New South Wales, Australia Thales Full time

    Quality Assurance Manager - Above Water SystemsJoin or sign in to find your next jobJoin to apply for the Quality Assurance Manager - Above Water Systems role at ThalesQuality Assurance Manager - Above Water SystemsJoin to apply for the Quality Assurance Manager - Above Water Systems role at ThalesAt Thales, we know technology has the ability to make our...