Home & Investment Lending Manager - 111 Eagle Street, Brisbane Qld - Hybrid Roles

**Req ID**: 85258
**Department**: AR Business Execution
**Division**: Australia Retail
**Location**: Brisbane
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our high-performing teams of Home & Investment Lending Managers play a critical role in making this happen, by supporting our customers to save for, buy and own their own home or investment property.
About the Role
**Role type**: Permanent, full time - NEW HYBRID role, 50% WFH and 50% in office split and flexible shifts available from Monday to Friday 7am to 7pm and potentially weekend options - multiple roles available
**Role location**: ANZ Brisbane: 111 Eagle Street, Brisbane QLD 4000
These roles will be based in our newly formed Digital Lending team and will be a centralised team of specialist lenders, connecting with our customers predominantly via video and voice. These roles will offer a hybrid working model, split between working from home and working in the office at 111 Eagle Street, Brisbane. They will also offer a range of shift options between 7am and 7pm, Monday to Friday, as well as options to work on weekends.
We believe ANZ’s a great place to develop your lending career, here’s why:
Be part of a team committed to growth
ANZ is committed to growth in the Australian home and investment lending market and we’re recruiting more lending managers to support our aspirations.
We’re making it easier and faster for our customers and you
In addition to hiring more lending managers, we’re heavily investing in marketing and activity to drive greater customer awareness and leads, as well as making significant investments in our lending operations to improve turnaround times and service quality.
You’ll be supported in developing your capability and career
As an ANZ Home & Investment Lending Manager, you are supported by dedicated capability coaches to help grow your skills as a lender and expand your business opportunities and sources of referrals. Our lending career pathways provides for career progression and promotion within ANZ.
Be rewarded for your contribution
Our new approach to remuneration for Home & Investment Lending Managers means you’ll be competitively rewarded for contributing to our growth.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
What will your day look like?
As an ANZ Home & Investment Lending Manager, your knowledge of the local market will help you build strong relationships with customers so you can coach them through the home loan journey and deliver an exceptional customer experience.
To grow in the role and invest in your future, you will build your own lending capability with great training and development opportunities and specialised coaching support. This will provide you with excellent, transferable lending skills that can take you many places within ANZ and across the financial services industry.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Ideally residential lending and retail banking experience - however this is not mandatory for these positions
Ability to leverage trends to identify and manage business development opportunities
Ability to lead strategic initiatives to embed best practice, grow customer relationships and contribute to portfolio growth
Being adept at enhancing the financial wellbeing of Retail customers with complex lending needs, and
Proficiency in building and maintaining exceptional customer and community relationships, proactively managing customer portfolios to maximize retention.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
28/01/2025 11.59pm, (Melbourne Australia)